Job Summary
We are an award-winning Managing Agent based in Watford and are looking for a Block Manager to join our growing team. This opportunity has arisen due to several exciting new developments coming under our management.
The ideal candidate will have a background in block/property management and be keen to further develop their career within the sector.
The role will involve the day-to-day management of a designated portfolio, including liaising with and taking instructions primarily from Directors of Resident Management Companies (RMCs). Our focus is on properties where Leaseholders/Homeowners retain control, so building strong working relationships and providing a high level of service is essential.
Responsibilities
- · Preparation of service charge budgets.
· Quarterly reviews and utilising methods to maintain budgetary control for service charges.
· Work with accounts team to ensure service charge accounts are prepared, approved and distributed in a timely manner in line with statutory obligations.
· Day to day maintenance of the buildings and communal areas.
· React to and address maintenance reports received.
· Liaising with contractors regarding reactive maintenance.
· Approval of contractor’s invoices.
· Respond to general enquiries from Freeholders, Leaseholders, Management Companies and, where applicable, Tenants, in a timely and professional manner.
· Organise and attend Directors Meetings, where applicable.
· Organise and attend Annual General Meetings, where applicable.
· Managing major works projects and serving section 20 notices.
· Managing site staff such as cleaners and maintenance etc.
· Ensuring that properties comply with the current Health and Safety Regulations.
· Regular site visits to each property.
- Maintaining accurate and up-to-date records of all properties and Leaseholders.
· Providing excellent customer service.
Comply with industry best standards
Skills
An understanding of and track record of block management is highly desirable.
· Must be a self-starter, proactive, organised, with good attention to detail.
· Provide exceptional levels of service to clients.
· Great communications skills, both written and oral.
This role is ideal for proactive individuals who thrive in a fast-paced environment and are committed to delivering exceptional service within the property sector.
Pay: £35,000.00-£40,000.00 per year
Benefits:
- Flexitime
- Free parking
- On-site parking
- Work from home
Work Location: Hybrid remote in Watford WD24 7ND
