IT Apprentice Technician (Level 3)
Location: Cheshire WA3
Position Type: Full-Time Apprenticeship
Sector: Software / IT Services
Start Your Career in Software & IT Support
We're searching for an enthusiastic individual to join our hardworking team. This exciting ICT role offers you the chance to work in a supportive team that strives to provide service of the highest quality. If you enjoy ICT and have a desire to learn the latest in-demand skills, then an ICT apprenticeship might be the right choice for you.
About the Role
As an IT Apprentice Technician, you’ll support the delivery, maintenance, and improvement of specialist software systems. You’ll gain exposure to the full lifecycle of IT services, including technical support, development, and system management.
This is a varied role that offers the opportunity to learn across multiple disciplines, making it ideal for someone looking to build a strong foundation in IT.
Key Responsibilities
Technical Support & Helpdesk
- Assist with responding to support queries through a ticketing system
- Help diagnose and resolve software and system issues
- Support users with troubleshooting and technical queries
Systems & Development Support
- Assist with maintaining and improving software systems
- Support testing, updates, and system improvements
- Gain exposure to development processes and workflows
Data & Documentation
- Help maintain accurate records of support tickets and system updates
- Assist with documenting processes and solutions
- Support data handling and system administration tasks
Team Collaboration
- Work closely with technical teams across support and development
- Contribute to problem-solving and system improvements
- Communicate effectively with both technical and non-technical users
Technologies You’ll Work With
You’ll gain hands-on experience with a range of technologies, including:
- HTML, CSS, and web technologies
- SQL and data systems
- Version control tools (e.g. Git)
- Programming and scripting environments
- Modern software development frameworks
About You
We’re looking for someone who is:
- Passionate about IT, software, and technology
- Curious and eager to learn new tools and systems
- A logical thinker who enjoys problem-solving
- A strong communicator with a professional approach
- Able to work both independently and as part of a team
- Motivated to develop a long-term career in IT
What You’ll Gain
- A recognised Level 3 IT apprenticeship qualification
- Hands-on experience in a professional software environment
- Exposure to both IT support and development processes
- Development of technical, analytical, and communication skills
- A strong foundation for future roles such as:
- IT Support Technician
- Software Support Analyst
- Junior Developer
- Systems Administrator
Why Apply?
- Join a well-established and forward-thinking organisation
- Gain real experience working on meaningful systems
- Learn from experienced professionals in a supportive environment
- Develop in-demand technical skills across multiple areas
- Clear progression opportunities within IT and software
Pay: £8.00 per hour
Work Location: In person
