About Us
We are a premium handcrafted chocolate brand with an integrated cafe seeking an experienced, customer-focused Store Manager to lead day-to-day operations and continue to build our local family-friendly presence.
Key Responsibilities
Lead and motivate a small team
Ensure excellent customer service and maintain high product presentation standards
Manage daily store operations: inventory control, cash handling, ordering, and supplier coordination
Oversee cafe operations
Drive sales and local marketing initiatives; achieve financial targets
Maintain brand standards and deliver a premium guest experience
Report to regional management and implement company policies and promotions
Requirements
Proven retail and hospitality management experience
Strong leadership, communication and customer service skills
Solid understanding of stock management, POS systems, and basic P&L responsibility
Passion for premium food and attention to detail
Eligibility to work in the UK and flexibility for early mornings, weekends and public holidays
What We Offer
Competitive salary and performance-based incentives
Staff discounts on chocolate items
Training, career development and a creative, supportive team
We welcome applications from diverse backgrounds.
Job Type: Full-time
Pay: £33,500.00 per year
Work Location: In person
