About Nurtur
Nurtur is a marketing ecosystem specialising in the estate agency sector, connecting every stage of the customer journey and bringing together lead generation, nurturing, communication, and conversion into a single platform.
Our technology helps estate agents deliver smarter, automated, and more meaningful customer experiences across multiple channels, enabling them to build stronger relationships, improve engagement, generate more opportunities, and drive long term business growth.
At Nurtur, we combine marketing technology, automation, AI, and customer strategy to help estate agents modernise the way they attract, communicate with, and convert customers. Our focus is not simply on providing software, but on becoming a long term strategic partner that helps our clients continuously evolve, grow, and succeed.
The Opportunity
We're looking for a creative, organised and client-focused Client Marketing Executive to join our team and help deliver high-quality email marketing campaigns and newsletters for our customers.
Many of our clients choose Nurtur not only for our marketing technology, but for the expertise and support of our team in helping them bring their marketing communications to life.
As a Client Marketing Executive, you'll work directly with a portfolio of clients who use our managed marketing services, helping them plan, create and deliver engaging email marketing campaigns that support their wider business and marketing objectives.
You'll spend time speaking with clients to understand what they want to communicate, who they want to reach and what they are looking to achieve. From there, you'll help turn their requirements into effective email campaigns and newsletters, providing guidance around content, design, structure and email marketing best practice.
This is a hands-on, client-facing marketing role, so you'll need to be equally comfortable speaking with customers as you are reviewing content, coordinating campaigns and working with creative and production teams.
We're particularly interested in someone who is confident taking ownership of their work and is comfortable using their own judgement to move activity forward. You may already have experience managing campaigns or client relationships independently and be looking for an opportunity where you can have greater influence, contribute ideas and take on broader responsibility as the role and team continue to develop.
You'll work closely with our internal copywriting, design and production teams to ensure campaigns are engaging, accurate, on-brand and delivered on time, while remaining the key point of contact for the client throughout the process.
You'll also have the opportunity to bring your own creativity and ideas to campaigns, helping clients continually improve their communications rather than simply delivering the same activity each month.
For someone with the right experience and ambition, there will also be opportunities to contribute to how we develop our managed marketing service, share best practice across the team and help improve the processes and standards that underpin the service we provide.
Previous experience within email marketing, campaign creation, digital marketing or a similar marketing role would be highly desirable.
What You'll Be Responsible For
- Managing the end to end delivery of email marketing campaigns and newsletters for a portfolio of Nurtur clients
- Taking ownership of your client portfolio and ensuring activity, communication and delivery remain on track
- Building strong relationships with clients and acting as their main point of contact for their managed email marketing activity
- Speaking with clients to understand their campaign requirements, objectives, target audiences, key messages and priorities
- Helping clients plan their email marketing activity and providing guidance on how campaigns can best support their wider marketing and business goals
- Advising clients on email marketing best practice, including campaign structure, messaging, calls to action, frequency, audience targeting and engagement
- Turning client conversations and requirements into clear, actionable campaign briefs
- Working closely with our copywriting, creative and production teams to bring campaigns and newsletters to life
- Reviewing email designs and content to ensure they meet the client's brief, brand and objectives
- Proofreading campaigns thoroughly to ensure content is accurate, grammatically correct, professionally presented and ready for client approval
- Presenting campaigns to clients and managing feedback, revisions and amendments through to final approval
- Ensuring campaigns are delivered accurately and within agreed timescales
- Supporting the scheduling and distribution of email campaigns on behalf of clients
- Reviewing campaign performance and using results to help inform future activity and recommendations
- Proactively suggesting campaign ideas, themes and opportunities that could help clients improve engagement with their audiences
- Creating or supporting the creation of bespoke marketing campaigns in response to ad hoc client requirements
- Supporting creative content and simple design requirements where appropriate
- Keeping client information, campaign activity and interactions accurately recorded within our CRM and internal systems
- Managing multiple client campaigns, deadlines and priorities simultaneously, using your own judgement to prioritise effectively
- Identifying client concerns, service risks or opportunities and taking appropriate action or escalating where required
- Developing a strong understanding of the estate agency sector, our clients and the types of marketing campaigns that generate engagement
- Sharing ideas, knowledge and best practice with colleagues to help continually improve the quality and consistency of our managed marketing service
- Contributing to the ongoing development of processes, ways of working and service standards across the team
- Working collaboratively with wider teams across Nurtur to ensure clients receive a joined up and positive experience
What Good Looks Like
- Clients feel confident that their email marketing is being managed professionally and proactively
- You take clear ownership of your client portfolio and can be relied upon to move activity forward
- You build positive, trusted relationships with the clients you work with
- Campaigns and newsletters are delivered accurately, creatively and on time
- Client briefs are clearly understood and translated into high-quality marketing communications
- Campaign content and designs reflect each client's individual brand rather than taking a one size fits all approach
- Clients receive useful guidance and recommendations rather than simply having their requests processed
- Email marketing best practice is consistently applied across campaigns
- Client feedback and amendments are handled quickly and professionally
- Campaign performance is understood and used to help improve future activity
- You proactively bring ideas and recommendations to clients
- Multiple campaigns and deadlines are organised and managed effectively
- You are comfortable making decisions within your area of responsibility and know when something needs wider input
- You contribute ideas that help improve how the wider service operates, not just the campaigns within your own portfolio
- Clients receive a consistently high standard of communication and service
About You
We're looking for someone who combines creativity and marketing knowledge with excellent organisation, strong client communication skills and a genuine sense of ownership.
You may already be working within email marketing, digital marketing, a marketing agency or an in house marketing team and be looking for a role where you can take greater ownership of client campaigns and relationships.
Alternatively, you may have already developed a good level of experience within a similar role and be looking for your next opportunity to broaden your responsibilities, have more input into how things are done and play a bigger part in the development of a growing service.
You'll enjoy speaking with customers, understanding what they're trying to achieve and turning their ideas into engaging marketing communications. You'll also be someone who is comfortable working independently, using your initiative and taking responsibility for seeing work through from initial conversation to successful delivery.
We're looking for someone who doesn't simply wait for the next task, but naturally looks for ways to improve campaigns, solve problems, support colleagues and make things work better.
We'd love you to have:
- Previous experience within email marketing, digital marketing, campaign management, content marketing or a similar marketing role
- Experience taking ownership of campaigns, projects or client relationships from brief through to delivery
- A good understanding of email marketing and what makes an effective email campaign
- Strong written communication skills with excellent attention to detail
- Confidence proofreading and reviewing marketing content
- A creative mindset and the ability to contribute ideas for campaigns, newsletters and customer communications
- Strong client communication and relationship-building skills
- Confidence speaking directly with customers about their requirements, ideas and feedback
- The confidence to provide recommendations and appropriately challenge a brief where you believe a different approach could deliver a better outcome
- The ability to take a client brief and translate it into a clear marketing campaign
- Excellent organisation and time management skills
- The ability to manage multiple clients, campaigns and deadlines simultaneously
- A proactive approach and willingness to take genuine ownership of your work
- The confidence to work independently, make decisions and use your own initiative
- A collaborative mindset and willingness to share knowledge, ideas and best practice with others
- An interest in taking on broader responsibility and contributing to the continued development of the team and service
- Strong attention to detail and commitment to producing high quality work
It would be great if you also have:
- Hands on experience using an email marketing or marketing automation platform
- Experience creating or delivering email newsletters and marketing campaigns
- Experience working within a marketing agency or other client-facing marketing environment
- Experience independently managing a portfolio of clients, campaigns or accounts
- Experience supporting colleagues, sharing best practice or helping improve processes and ways of working
- Knowledge of email marketing metrics such as open rates, click-through rates and engagement
- Experience working with CRM or customer data
- An understanding of segmentation and targeted email marketing
- Experience within the property, estate agency or proptech sectors
Salary & Benefits
- From £25,000
- 25 days holiday plus bank holidays
- Health Shield cash plan
- Death in service cover
- Company sick pay
- Perkbox benefits
- Cycle to Work scheme
- Company pension
- On-site parking
- Enhanced maternity leave
- Employee referral programme
Location & Working Arrangement
This role is based at our offices in Little Eaton, Derby.
Working hours: 9:00am – 5:30pm, Monday to Friday
Ability to commute/relocate:
Derby DE21 5EL: reliably commute or plan to relocate before starting work (required)
Job Type: Full-time
Work Location: In person
Job Type: Full-time
Pay: From £25,000.00 per year
Ability to commute/relocate:
- Derby DE21 5EL: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have previous experience within email marketing, digital marketing, campaign creation or a similar marketing role?
- Do you have experience working directly with clients or internal stakeholders to understand their marketing requirements and turn these into campaigns, content or marketing communications?
Work Location: In person
