About Us:
Ruthin Castle, a beautiful historic hotel set in the heart of North Wales, is looking for a passionate and dedicated Bartender to join our team. As part of Amaze Hotels, we pride ourselves on providing exceptional service to our guests, and we are looking for someone who shares our commitment to high standards and a memorable guest experience.
Role Overview:
As a Bartender at Ruthin Castle, you'll play a vital role in providing excellent customer service by preparing and serving beverages to our guests. You'll work alongside a friendly, dynamic team, ensuring that each guest feels welcome and has a fantastic experience. You will also be responsible for maintaining cleanliness, inventory management, and ensuring the bar area is fully stocked.
Key Responsibilities:
- Prepare and serve alcoholic and non-alcoholic beverages to guests in a timely and efficient manner
- Provide excellent customer service by engaging with guests and ensuring they have everything they need
- Maintain cleanliness and organization of the bar area, including cleaning glassware and equipment
- Manage inventory and assist with stock replenishment as needed
- Adhere to health and safety regulations at all times
- Handle cash and process payments
- Collaborate with other team members to ensure smooth operation of the bar
- Ensure all guest complaints or concerns are addressed promptly and professionally
Qualifications and Skills:
- Previous experience working as a bartender or in a customer-facing role (desirable)
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- A strong focus on customer satisfaction
- Ability to work flexible shifts, including evenings and weekends
- Must be 18 or over
Why Join Us?
At Amaze Hotels, we value our employees and offer a range of benefits to support their wellbeing and development.
- £30 per night staff stays at Ruthin Castle Hotel & Spa and additional partner hotels, all located in stunning settings
- £55 per night discounted stays for friends and family at Ruthin Castle and partner hotels
- 40% discount on our spa, including spa visits and entry
- 15% spa discount for friends and family
- 50% discount on food and drinks (subject to agreed visit terms)
- Cycle to Work scheme
- Employee Assistance Programme
How to Apply:
If you're a dedicated and enthusiastic bartender looking for a rewarding career in hospitality, we’d love to hear from you! Click the "Apply" button to submit your application and join our fantastic team at Ruthin Castle.
Pay: Up to £12.71 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- Referral programme
Work Location: In person