Description
The People Operations Specialist will be part of the EMEA People Operations team, directly reporting to the People Operations Team Lead. This position will provide critical HR services to managers and employees in EMEA. The ideal candidate will be based in our London office and be fluent in English, French (German nice to have). We are looking for this role to predominantly manage our French and German regions, along with other EMEA locations. This role will make a significant impact by efficiently supporting onboarding, off-boarding, Workday employee transactions, Employee life cycle changes, New Hire orientations, Benefits administration, and more. This person must thrive in a fast-paced, high-engagement environment and possess an extraordinary desire to innovate even the most basic transactional aspects of HR. This role will be on the front line working closely with employees, managers, and other HR team members. This person must be comfortable and experienced working with geographically distributed teams in providing top-notch HR services.
What You'll Do:
Manage people operation tasks (new hire orientation, benefits administration, HRIS support, admin support)
Administer background check process and manage onboarding process for all new hires.
Processing salary increases, promotions, employee transfers, job changes, bonuses, relocations, and ensuring accuracy in Workday.
Manage benefits
Provide stellar service to employees with benefit questions including, time off requests, policies, benefits, forms, records, and practices; provide timely resolution of all employee issues.
Be the contact person for benefit vendors and drive key programs related to company benefits
Day-to-day benefits administration
Manage and process Benefit Invoices.
Work closely with the Benefit broker to answer employee questions.
Medical benefits renewal and employee enrollment for multiple countries.
Drive immigration administration processes in close collaboration with People business partners and managers
Provide contractor agreements and on-board contractors; and manage contract renewals.
Ensuring compliance with company policies/procedures.
Manage relationships with outsourced partners in EMEA.
Significant hands-on transaction processing (new hires, exits, compensation changes, immigration).
Partner with the People Team on priority projects and other day-to-day administrative functions.
Lead some People Operations projects to improve our processes and service to employees
Work closely with Payroll to ensure correct and on time payment of salary and bonuses.
What You'll Bring:
From 1 to 5 years of experience in a People Operations role in a fast-paced environment
BS or BA in Human Resources preferred.
Prior experience with Workday as a HR user is preferred.
Proficiency with Microsoft Office Suites (Outlook, Word, Excel, PowerPoint).
Able to design useful Excel reports and have good analytical skills
Excellent written and verbal communication skills in professional English and French
German language skills are a strong advantage but not mandatory
Strong attention to detail.
Ability to prioritize and multitask.
Ability to keep and maintain confidentiality.
A good sense of humor, flexibility, and an ability to continuously innovate in the midst of chaos.
Based on the level of experience, the role may be designated as either Senior People Operations Specialist I or People Operations Administrator for the EMEA region.
What we Offer:
Enjoy flexible paid time off options for enhanced work-life balance
Secure your future with a Creative Pension
Take advantage of our cycle-to-work scheme promoting eco-friendly commuting options
Elevate your health and wellness through Simply Health, an integral part of our benefits package offering diverse options for a holistic well-being journey
Prioritize well-being after tenure with comprehensive Vitality Health Insurance, a reward for commitment and a safeguard for long-term health needs.
Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
Energetic work environment with a hybrid work style, providing the balance you need
Benefit from our family leave program, which grows with your tenure at Meltwater
Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
Our Story
At Meltwater, we believe that when you have the right people in the right environment, great things happen.
Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can’t do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.
Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other’s successes along the way.
We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.
We’re proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you’ll work with people who care about your success and get the support you need to unlock new heights in your career.
We are Meltwater. Inspired by innovation, powered by people.
Equal Employment Opportunity Statement
Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.
All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.
Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
We may use AI to assist in aspects of our hiring process, such as reviewing candidate information, capturing interview notes, and supporting interview activities. These tools are used only to assist our team through increased efficiencies. Every output continues to be reviewed by humans, and all hiring decisions are made by humans. We remain committed to evaluating candidates fairly, consistently, and in compliance with all applicable laws
