From £18ph-£21ph (incl tronc.)
Daphne's,based in the luxurious South Kensington,is an esteemed Italian restaurant celebrated for its sophisticated ambiance,exceptional cuisine,and unwavering commitment to culinary excellence. Established in 1964,Daphne's has offered a harmonious blend of contemporary and traditional Italian dishes that have attracted some of London’s most famous residents. Our stunning conservatory can be used year-round,allowing for lots of sunlight in the summer and a cosy fire for the winter.
We are currently seeking a poised and customer-focused Receptionist to join our dynamic team. As a Receptionist,you will be the first point of contact for our guests,setting the tone for their experience at our restaurant. If you have a passion for hospitality,excellent organizational skills,and are committed to delivering top-notch service,we invite you to be a welcoming presence at our beautiful restaurant.
Key Responsibilities:
- Greet and welcome guests with warmth and professionalism.
- Manage reservations,ensuring accurate and efficient table assignments.
- Open Table and/or Seven Rooms experience.
- Coordinate with the service team to ensure a seamless dining experience.
- Answer phone calls and inquiries,providing information and assistance.
- Maintain the reception area,keeping it clean and organized.
- Uphold the highest standards of service and guest satisfaction.
Requirements:
- Previous experience as a receptionist or host or Maitre D’ in a restaurant or hospitality setting.
- Experience with either Open Table or Seven Rooms.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to multitask in a fast-paced environment.
- Positive and friendly demeanour.
Benefits:
- 30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair),The Ivy Collection & Bill’s
- Access to early pay,savings tools & financial coaching via Stream
- Enhanced maternity & paternity leave
-Cycle to work scheme and refer-a-friend bonuses up to £1,000
- English language classes,length of service awards & employee recognition bonuses
- Private medical and life insurance for senior leaders,life insurance for head office employees
- Employee Assistance Programme
- Plus,a structured pension scheme with employer contributions
Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.
We promote a working environment in which equal opportunity and diversity is recognised,valued,and encouraged.
