We're looking for a Front of House receptionist to join our busy salon in Cheltenham. Working with the support of our other receptionists and closely with our growing team of talented hairdressers, you will be responsible for meeting, greeting and assisting our clients of Cheltenham.
The role would be well suited to a forward & fast thinking person with a passion for customer service and strong people skills whilst maintaining a fun & professional environment.
What the Front of House role will entail:
Working alongside a team of 35 people you'll be working towards targets for business development and growth, this is mostly working towards managing a productive diary.
Providing outstanding customer service to our clients over the phone and face to face.
They will be responsible for:
· The day-to-day management of the diary to ensure productive bookings, by managing online bookings, answering calls and making bookings, promoting rebooking on the day.
· Ensuring that all staff members are aware of their clients arriving.
· Producing the relevant reports to your manager on a daily, weekly & monthly basis.
What we are looking for:
Someone with the experience of working as front of house or a receptionist. It is not necessary to have the experience working in a hairdressers however it would be beneficial to have experience working in a customer facing reception role.
· Previous experience of meeting and greeting customers in a high standard environment
· Experience of answering phones and dealing with enquiries
· Confident enough to learn to use a booking system
About Blushes:
Blushes are a group of high end Hair and Beauty salons with a history that stretches back over 30 years. Our core purpose is to create a dynamic environment where people come to flourish, for both our clients and our incredible teams.
We’re wholeheartedly concentrating on putting people at the centre of the Blushes universe as well as designing beautiful, lifestyle spaces to relax and work in.
We’re all about honesty and feel that empowering our teams to have a voice is really important.
Hours: Full time. Rota basis.
Benefits:
· Additional commission on product sales
· Exclusive incentives
· Company events held annually
Job Types: Full-time, Permanent
Pay: From £27,000.00 per year
Benefits:
- Company events
- Company pension
Work Location: In person
