Head of Estate Services
Salary: £74,922 + £5,000 salary supplement + excellent benefits
Location: Wooburn Green, High Wycombe & Letchworth Garden City (Working across both office locations)
Hybrid working: A minimum of 2 days per week in the office or out on visits with the team, 3 days per week working from home
Contract: Permanent
Hours: 37 per week
Are you looking to join a growing, values-led organisation with a clear social purpose?
At SettleParadigm, we’re proud to be the largest housing group in the region, managing over 30,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire.
Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising number of new affordable homes we build. Through our merger we’ve brought together shared values, skills and ambition, so we can build more affordable homes and make an even bigger difference in the communities we serve
If you're ready to grow your career in a supportive, inclusive environment while helping to shape stronger communities, we’d love to welcome you on our journey. Together, we’re building a better future.
About the role
We are looking for a Head of Estate Services to lead the delivery of a high performing estate service across our property portfolio. You will provide strategic direction, operational leadership and strong commercial oversight to ensure our estate services meet performance targets, compliance requirements and resident expectations.
You will translate organisational strategy into clear operational plans, ensuring teams and contractors deliver efficient, high-quality services. You will lead a large direct labour workforce and manage external contractors, ensuring value for money, strong performance and high standards of delivery. You will also champion a culture of accountability, collaboration and continuous improvement across the service.
Travel requirements
This role will be based our of both our High Wycombe and Letchworth Garden City offices. You will support our Estates teams across our entire property portfolio. Additionally, you will be expected to visit our properties, estates, and communal areas along with the wider Estates team. Therefore, a full driving licence and a car for business use, insured for business purposes, are essential.
You'll spend your time working from each office depending on the needs of the team.
Benefits
At SettleParadigm, we believe in creating an environment where our people feel valued, supported, and inspired to grow. Our comprehensive benefits and rewards package reflects this commitment.
Annual salary: £74,922 + £5,000 salary supplement per annum
30 days holiday, plus Christmas closure and buy options
Generous pension scheme – up to 9.5% employer contribution via salary sacrifice
Family-friendly leave: Enhanced maternity, paternity, and adoption leave
Health cash plan – claim up to £1,800 for everyday health costs (plus free kids’ cover)
Life cover and income protection
Flexible working – hybrid options, modern offices, free parking & EV charging
And that’s just the beginning! We’re also thrilled to provide:
Mental Health First Aiders available to support
Car leasing via salary sacrifice (for permanent colleagues subject to conditions)
Funded training, qualifications & apprenticeships
3 paid volunteering days in the local communities
Peer-recognition rewards platform
Paid professional subscription (one per year)
Working Hours
37 hours per week
Monday - Friday
Our Commitment
We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups.
Accessibility and Adjustments
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required.
Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made.
Please ensure you fully answer the questions on the application form.
Closing Date: 17th of September, 2026.
We reserve the right to close this vacancy earlier than the closing date should we find a suitable candidate.
