Student Accommodation Assistant (Temporary to Permanent)
Location: Ormskirk - Office Based
Job Type: Temporary (with the opportunity to become permanent)
Hours: 3 days per week (days to be agreed)
About Us
McComb Students is a well-established student accommodation provider, committed to delivering high-quality accommodation and excellent customer service to our tenants.
We're looking for a proactive and organised Student Accommodation Assistant to join our team during our busiest period of the year. This is a fantastic opportunity for someone who enjoys a varied role, thrives in a fast-paced environment and takes pride in delivering outstanding customer service.
For the right candidate, this temporary role could lead to a permanent position within the company.
The Role
No two days are the same. You'll play a key role in supporting the smooth running of our student accommodation portfolio, particularly during the busy August turnaround when hundreds of students are moving out and new tenants are moving in.
This role can be demanding at times, so we're looking for someone who can remain calm under pressure, manage multiple priorities and maintain a high level of accuracy.
Your responsibilities will include:
- Completing detailed property check-out inspections and reports.
- Assisting with student move-ins, including key collections and welcoming new tenants.
- Responding to enquiries by telephone, email and in person.
- Supporting the office with day-to-day administration.
- Assisting with property inspections and preparing properties for new tenants.
- Liaising with contractors regarding maintenance issues.
- Updating internal systems and maintaining accurate records.
- Providing excellent customer service to students, parents and guarantors.
- Supporting the wider team with general office duties as required.
What We're Looking For
Essential:
- Previous experience in an administrative, customer service, property or lettings role.
- Excellent organisational skills and attention to detail.
- Strong communication skills, both written and verbal.
- Ability to prioritise tasks and work efficiently in a busy environment.
- Confident using Microsoft Office and computer systems.
- A positive attitude and willingness to support the wider team.
- A full UK driving licence would be advantageous.
What We Offer
- Friendly and supportive working environment.
- Full training on our systems and processes.
- A varied and rewarding role.
- Opportunity for a permanent position for the right candidate.
- Experience within the student accommodation and property sector.
How to Apply
Please apply through Indeed with your CV and a cover letter explaining why you would be a good fit for the role and how your previous experience meets the requirements of the position.
[email protected]
Applications submitted without a cover letter may not be considered.
Pay: From £14.00 per hour
Education:
- A-Level or equivalent (required)
Experience:
- Property management: 1 year (preferred)
Location:
- Ormskirk, Lancashire (preferred)
Work Location: In person
