About us
We’re a growing, multi-trade business based in BD13 3SD, operating two busy divisions from one central office — DT Groundworks, which handles domestic septic tank surveys and installations, and our Commercial Groundworks arm. It’s a varied, fast-moving environment and we’re looking for the right person to help keep everything ticking over.
The Role
This is a hands-on admin role supporting both sides of the business from day one. No two days are the same — you’ll be the go-to person in the office, keeping customers happy, jobs on track, and the team well-supported behind the scenes. We’ll give you full training on all our systems, so don’t be put off if you haven’t worked in construction before.
Core Responsibilities (One Role Across Multi-Businesses)1. Customer Service & Booking Management
- Answering phone calls and managing incoming email enquiries for both businesses.
- Coordinating calendars and booking septic tank surveys for our field surveyor.
- Following up with domestic clients post-installation to ensure complete satisfaction.
Finance & CRM Administration
- Generating and raising client invoices directly through our CRM system.
- Logging new commercial enquiries on the CRM and following up on business leads.
- Keeping the CRM system up to date with job statuses, notes, and completions.
Compliance & Health & Safety Documentation
- Assisting the team by putting together Risk Assessments and Method Statements for commercial jobs.
- Completing warranty documents and sending them out to domestic customers.
- Maintaining internal employee folders, tracking training records, and updating qualifications.
Fleet, Plant & Office Operations
- Updating and monitoring plant machinery costs, vehicle expenses, and driver mileage sheets.
- Placing bulk fuel orders, issuing company fuel cards, and logging receipts.
- Ordering stationery, kitchen items, and daily office supplies to keep the premises stocked.
Requirements
- Proven experience in a varied office administration, multi-business support, or construction admin role.
- Demonstrated experience using CRM systems to raise invoices and track project workflows.
- High level of proficiency with Excel or spreadsheets for logging vehicle and mileage expenses.
- Excellent communication skills with a professional, confident telephone manner.
- Sharp attention to detail, specifically when processing financial data and compliance documents like RAMS.
- Ability to structure your own day and multitask effectively between domestic and commercial priorities.
Benefits
- Competitive salary based on experience.
- Company pension scheme.
- Full system training on our industry-specific software and documentation.
- Paid holiday allowance.
- Free on-site parking.
Pay: £14.00 per hour
Benefits:
- Company pension
- On-site parking
Work Location: In person
