To act as the first point of contact in answering all calls received at switchboard and to redirect all visitors who arrive at the reception desk all in a courteous and helpful manner.
The ability to speak Welsh at Level 1 is essential for this post.
The Operational Services team at Velindre Cancer Centre is looking for an enthusiastic, motivated Switchboard Assistant to join our team at the Velindre Cancer Centre.
The ideal candidate will be customer focused at all times with an exceptional attitude in customer care and communications.
You will enjoy working with a range of tasks and will need to possess outstanding interpersonal and communication skills. You will be computer literate, possess keyboard skills, be conscientious and be able to manage confidential issues.
The post will be based at Velindre Cancer Centre . The Switchboard Assistant post works between the hours of 7.30 am and 7.30 pm, 7 days a week on a rota basis bank contract and is expected to receive all external and internal calls and accurately transfer the calls as appropriate.
Here at Velindre University NHS Trust we are extremely proud of the specialist services we provide across the whole of Wales in our cutting-edge Velindre Cancer Centre and our award-winning Welsh Blood Service , as well as the expertise of our corporate functions that bring the two divisions together. We are also fortunate to host the NHS Wales Shared Services Partnership and Health Technology Wales and have developed strong partnership working with these expert services.
Formed in 1994, the Trust has a dedicated workforce that continuously strives to provide the key principles of prudent healthcare through a wide array of roles. We play a vital role in the communities we support and have ambitious plans for the future to continue to improve the services we deliver. We strive to maintain our core values in everything we do by being; accountable, bold, caring and dynamic, and ensuring the best possible care for our patients and donors.
If you want to work for an organisation that prides itself on making a real difference and offers exciting career opportunities then Velindre University NHS Trust is the place for you.
Visit our website to find out more: https://velindre.nhs.wales/
You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
