Insurance Apprentice
Salary: Dependant on experience
Full Time position
Permanent Contract
Location: Cheshunt
Monday – Friday 9am – 5pm
Introduction to NFU Mutual
NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices.
About the Cheshunt Agency
A local agency of NFU Mutual, located on Turners Hill we deliver a first-class service, and sell their product range across our area, to customers old and new, who are at the core of everything we do. Here in our Cheshunt office, honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for.
Due to a period of growth, an exciting opportunity has now arisen within the Cheshunt Agency team as an Insurance Apprentice.
About the Role:
As an Insurance Apprentice you will provide our customers expert advice and support on a range of insurance and financial service products. Day to day activities in this role will include:
- Handling general customer enquiries to include policy adjustments and claims queries
- Taking incoming phone calls and face to face enquiries regarding existing and new policies in a timely manner
- Making outgoing calls to customers to generate new business and inform existing customers of any relevant policy information
- Maintaining accurate client data on an ongoing basis using a CRM system
- Carrying out day to day administration as part of a busy and motivated
sales office.
- Operating within a compliant environment, regulated by NFU Mutual and the Financial Conduct Authority.
About You:
- A* – C grade GCSE’s Mathematics and English (or equivalent)
- Motivated to proactively build client relationships
- Able to work independently and also as part of a small sales team
- Proficient in computer skills and able to use a CRM system effectively to manage sales activity
- Although sales experience is desirable, what is equally as important is the desire to learn, work to a high standard with enthusiasm and determination
- Office Experience desirable
