My client is seeking a motivated Sales Administrator to join their growing team. This is a fantastic opportunity for someone looking to develop a career that combines technical knowledge, customer service, sales support, and business development.
This is a varied and multi-skilled role where no two days are the same. You will work closely with customers, helping to solve practical challenges, provide technical guidance, and support the quotation and order process across a wide range of UK projects.
Some enquiries will require a quick turnaround, while others will involve building long-term relationships with customers and supporting projects from initial enquiry through to completion. This role sits at the heart of the business, where technical expertise meets exceptional customer service.
Key Responsibilities
- Responding to customer enquiries via telephone and email.
- Providing technical information and guidance to customers.
- Assisting customers with product selection and practical solutions.
- Preparing and processing quotations accurately and efficiently.
- Following up quotations and supporting the sales process.
- Processing customer orders and maintaining accurate records.
- Building and developing strong relationships with customers and suppliers.
- Liaising with internal departments to ensure customer requirements are met.
- Supporting projects from enquiry stage through to order completion.
- Maintaining customer information within CRM and business systems.
- Assisting with sales reporting and administrative tasks.
- Identifying opportunities to support business growth and customer retention.
- Delivering excellent customer service at every stage of the customer journey.
Skills & Experience
We are looking for individuals who are:
- Technically minded with an interest in engineering, construction, manufacturing, or related sectors.
- Practical thinkers who enjoy problem-solving and finding solutions.
- Excellent communicators with strong customer service skills.
- Organised and able to manage multiple tasks and priorities.
- Comfortable building relationships with customers and colleagues.
- Proficient in Microsoft Office packages.
- Eager to learn and develop new skills.
- Based within a commutable distance of Thame.
Desirable
- Previous experience within a sales support, customer service, technical, administration, or construction-related role.
- 1–3 years' work experience and looking for the next step in your career.
What You'll Receive
- Comprehensive training and ongoing mentoring from experienced professionals.
- A clear career development pathway into Technical Sales.
- Exposure to a wide range of products, projects, and customers.
- A supportive and collaborative team environment.
- Competitive salary starting from £28,000, dependent on experience.
- The opportunity to build a long-term career within a successful and growing business.
This role would suit someone who enjoys learning, solving problems, working with people, and wants to develop a rewarding career where technical knowledge and customer relationships go hand in hand.
Pay: £28,000.00-£29,000.00 per year
Benefits:
- Free parking
- On-site parking
Experience:
- Sales: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
