About the Role
MM Global Active Ltd operates within active lifestyle services, programme coordination, wellbeing activities, client support, event planning, and operational service delivery.
We are seeking an Activity Programmes Director to lead programme operations, oversee service quality, support team performance, and improve delivery across active lifestyle and client-focused services. This role is ideal for an experienced leader with a background in programme management, leisure services, wellbeing operations, events, community activities, or service delivery.
Why Join Us?
Senior Leadership Opportunity
Take a key role in leading activity programmes, operational standards, and service performance.
Professional Active Services Environment
Work within a structured company that values organisation, wellbeing, teamwork, and dependable programme delivery.
High Business Impact
Help improve service quality, strengthen client experience, and support long-term company growth.
Career Growth
Build senior leadership experience across operations, programme planning, team coordination, and service improvement.
Key Responsibilities
- Lead activity programme operations, service workflows, and delivery schedules
- Oversee team performance, programme standards, reporting, and operational planning
- Coordinate with clients, service partners, vendors, internal teams, and senior stakeholders
- Monitor programme quality, participant feedback, workflow efficiency, and operational risks
- Develop process improvements to strengthen service delivery and client satisfaction
- Support staff development, training, scheduling, and performance monitoring
- Prepare senior-level reports, programme updates, and operational recommendations
- Ensure all activities follow company procedures, service expectations, and timelines
What We Are Looking For
Experience
- Strong experience in programme management, leisure services, wellbeing operations, activity coordination, events, client services, or operations management
- Previous senior management or department-level leadership experience is preferred
- Experience working with service teams, vendors, clients, activity programmes, or operational support functions is an advantage
Skills
- Programme leadership
- Activity and service delivery management
- Team leadership and performance monitoring
- Client and stakeholder communication
- Workflow planning and process improvement
- Reporting, documentation, and operational decision-making
- Strong organisation, problem-solving, and communication skills
Education
- Bachelor’s degree in Business Administration, Sports Management, Leisure Management, Events Management, Health and Wellbeing, Operations Management, or a related field is preferred
- Professional certifications in project management, programme management, safeguarding awareness, operations management, wellness, or leadership are an advantage
Pay: £82,000.00-£102,000.00 per year
Benefits:
- Company events
- Company pension
- Employee mentoring programme
- Private dental insurance
- Private medical insurance
Work Location: In person
