Banking department's main responsibility is to deliver excellent customer service as well as market and promote products and services that the Bank offers to its customers whilst adhering to Head Office's and regulatory bodies' requirements. As an Associate Administration – Mandarin Speaking, you will be providing administrative support to ensure smooth and efficient business operations within the department. This is a full time permanent position.
Key responsibilities
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Perform administrative tasks, including data entry and filling
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Prepare, analyse and maintain departmental data
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Monitor the office inventory order supplies and materials, and assist in conducting fixed asset inventory checks
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Coordinate meetings, including arranging meeting venues and recording meeting minutes
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Facilitate effective communication between different internal and external stakeholders
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Maintain and organise departmental archives, ensuring compliance with regulatory and operational standards, including digitalisation of records
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Maintain accurate financial and operational records
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Prepare KPI-based business analysis reports to Management for strategic decision-making in a timely manner
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Handle ad hoc tasks as assigned
Requirements
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Degree educated in Business, Administration, Finance, or other relevant subject
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Experience in administrative, operations, or office support roles
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Knowledge of Banking operations is preferred
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Knowledge of regulatory and legislative requirements as well as industry practices related to financial crime disciplines, including fraud, sanctions, and other related areas is preferred
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Familiarity with GDPR is preferred
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Excellent English and Mandarin communication skills
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Excellent organisation skills
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Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
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Able to work in a fast paced environment
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Attention to detail
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Team player
Having a presence in the UK for more than 90 years, Bank of China London Branch has been providing an excellent financial service to the market and maintain its competitive edge as an international bank operated in the UK. It has employees in over 33 countries, and it is one of the most internationalised overseas branch in the Bank of China Group. The Bank values the diversity of its employees and aims to create an inclusive environment where everyone can speak up and enjoy the equal opportunities to grow both personally and professionally.
