LMH seeks to appoint a dedicated and dynamic Conference Services Manager for our Events and Short Academic Programmes (SAP) business.
The Conference Services Manager plays a key role in delivering Lady Margaret Hall's successful commercial operations, managing key aspects of the LMH Oxford Summer Programmes and leading the College's year-round conference and events business. Together, these activities generate valuable income in support of the College's academic mission.
As part of the dedicated Short Academic Programmes team, the postholder will manage the residential, social and cultural experience for students attending the LMH Oxford Summer Programmes, ensuring they enjoy a welcoming, well-organised and memorable stay.
The postholder will also lead the Conference team, which manages a wide range of events from day meetings and residential conferences to B&B bookings, banquets, weddings and summer schools. The Conference team provides event management, teaching room set-up and audio visual support for the LMH Oxford Summer Programmes, and delivers the set-up and AV for internal bookings and events.
This is a varied and hands-on management role, leading a friendly and experienced team while working closely with colleagues across the College, including Catering, Housekeeping, the Porters’ Lodge and Accounts. It offers the opportunity to make a significant contribution to the continued success and growth of the College's commercial activities.
We are looking for an organised, motivating and customer-focused leader who enjoys working collaboratively, thrives in a busy environment and takes pride in delivering exceptional service. In return, you will join a supportive College community where your work will have a direct impact on both the visitor experience and the wider academic mission of Lady Margaret Hall.
Reporting to: Director of Short Academic Programmes, Conferences and Events
Responsible for: Events Manager x 2, AV Technician, AV & Facilities Assistant
Liaison with: SAP Academic Director, SAP Administrator, Domestic Bursar, Deputy Domestic Bursar, Catering, Housekeeping and Lodge teams, Management Accountant, Estates Manager
