Coordination Centre Administrator
The purpose of this role is to work in a team to provide high quality administrative support to the Rennie Grove Peace Coordination Centre.
What you will do
Acting as the first point of contact for patients, families and professionals and provide a kind and knowledgeable response when dealing with callers and knowing how and when to escalate.
To deal appropriately and sensitively with all callers, adhering to hospice policies on confidentiality at all times.
Working collaboratively with others in the Coordination Centre, including clinical colleagues and support them to ensure the patient and family receive the appropriate care in a timely way.
Ensuring that data entry on to the clinical systems is complete and accurate.
Work on a rota basis covering 8am to 6pm, seven days a week. Shifts could be:
Earlies: 8am - 4pm
Day: 9am - 5pm
Late: 10am - 6pm
Acting as a Rennie Grove Peace Hospice Care ambassador
What you will need
We do not sponsor for this role and due to the minimal hours required for this role, we cannot progress applications for candidates sponsored by another employer.
Disclosure and Barring Services Check: Standard
A good level of IT literacy is required, including confidence in using Microsoft Office applications, email, and other digital systems relevant to the role.
For an informal chat about this role contact Clair Elliott, Coordination Centre Administration Lead at [email protected]
Please click on the attached link for further information about Rennie Grove Peace Hospice Care - https://renniegrovepeace.org/our-care-and-support/
ARE YOU READY TO MAKE A DIFFERENCE? Click ‘Apply Now’….
We reserve the right to close this vacancy early if sufficient applications are received.
To ensure fairness and consistency to select the best candidate to this role, all our applications are anonymised up until an interview has been confirmed.
Our commitment to Equality and Diversity
At Rennie Grove Peace Hospice Care we strive to continuously demonstrate our values. These values are embedded in our recruitment and selection process, and we are fully committed to equality, diversity and inclusion in both our workforce and within our culture.
If you are disabled and satisfactorily meet the job specification, we will invite you to interview. You can contact us to let us know if you need any adjustments during the recruitment process.
The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.
Rennie Grove Peace Hospice Care. Registered Charity no. 1201713
Terms and conditions
