About New Era Residence
New Era Residence is a specialist provider dedicated to supporting individuals with Learning Disabilities (LD), autism spectrum disorder (ASD), complex behavioural needs, trauma-related presentations, and mental health needs. Our ethos is centred around delivering high-quality, therapeutic, and person-centred care within environments that are safe, structured, nurturing, and autism friendly.
We are passionate about supporting individuals who require specialist, consistent, and meaningful support to achieve positive outcomes, emotional stability, increased independence, and an improved quality of life. Our approach is built around Positive Behaviour Support (PBS), trauma-informed care, autism best practice, relational and therapeutic approaches, sensory-informed environments, reducing restrictive practices, and promoting independence and dignity.
At New Era Residence, we strongly believe that individuals with learning disabilities and autism deserve support that is compassionate, therapeutically informed, and tailored to their unique needs rather than a one-size-fits-all approach. We are committed to creating environments where individuals feel safe, respected, understood, and empowered to progress at their own pace.
About the Service
This is a highly specialist single-person service supporting one adult with learning disabilities and autism who has recently transitioned from children’s services into adult care. The transition from children’s services into adulthood can be one of the most vulnerable and emotionally significant periods in a person’s life, particularly for individuals with autism, complex behavioural needs, sensory sensitivities, and trauma-related difficulties.
At New Era Residence, we have successfully supported and managed this transition by developing a highly personalised support environment focused on stability, predictability, emotional regulation, relationship building, therapeutic engagement, independence development, and autism-specific support.
The home has been intentionally designed as a low-arousal, structured, and therapeutic environment where the individual receives fully personalised support from a consistent and highly skilled team. Supporting one individual allows us to provide truly person-centred care, consistency in relationships and staffing, reduced environmental stress, individualised routines and structure, tailored behavioural support, greater therapeutic engagement, and improved emotional wellbeing and outcomes.
This is not a traditional residential care setting. It is a specialist therapeutic environment designed around the individual’s specific needs, communication style, sensory profile, and long-term development goals.
The Role
We are looking to recruit an experienced, compassionate, and motivated Deputy Manager to support the leadership and operational management of this specialist service. This is a unique opportunity to work within a highly focused, therapeutic environment where you can genuinely make a lasting difference in someone’s life while helping shape and maintain a high-quality specialist service for adults with learning disabilities and autism.
The successful candidate will work closely alongside the Registered Manager to ensure the service is safe, well-led, person-centred, and fully compliant with Care Quality Commission standards and regulations. You will play a significant role in the overall management and development of the home, supporting both the operational and clinical oversight of the service while ensuring the individual receives high-quality, consistent, and therapeutic support tailored to their needs.
This role requires someone who is confident in leading staff teams, managing operational responsibilities, supporting compliance, and maintaining high standards of care and practice within a specialist autism and learning disabilities environment.
The Deputy Manager will support the effective day-to-day management of the home, including overseeing staff practice, ensuring care and support plans are implemented effectively, monitoring compliance, and maintaining a safe and well-organised environment. The role will also involve supporting the development and supervision of staff, maintaining consistency in practice, and ensuring the service continues to meet the complex needs of the individual being supported.
Key responsibilities will include:
- Supporting the day-to-day running of the home
- Leading, supervising, and supporting the staff team
- Completing and managing staff rotas
- Supporting staffing coordination and shift planning
- Monitoring and supporting budgeting within the service
- Updating and reviewing care plans and risk assessments
- Ensuring documentation and records are accurate and compliant
- Supporting medication management processes
- Attending and contributing to internal and external meetings
- Working collaboratively with families and multidisciplinary professionals
- Supporting audits, quality assurance, and compliance monitoring
- Promoting safeguarding and health & safety standards
- Supporting behavioural and therapeutic interventions
- Ensuring the home consistently meets CQC standards and expectations
This is both a leadership and hands-on support role requiring emotional resilience, professionalism, strong organisational skills, and a genuine passion for supporting adults with learning disabilities and autism. The successful candidate must be able to lead by example, maintain calm and consistent practice, and support the team to provide therapeutic, autism-informed, and person-centred care.
You will work closely with the Registered Manager and wider leadership team to ensure the service operates in line with Positive Behaviour Support principles, autism best practice, trauma-informed care, safeguarding standards, and the values of New Era Residence.
What We’re Looking For
✔ Experience supporting adults with learning disabilities and autism
✔ Experience in a senior or leadership role within health and social care
✔ Strong understanding of Positive Behaviour Support (PBS)
✔ Understanding of autism and trauma-informed care
✔ Strong leadership, organisational, and communication skills
✔ Ability to manage challenging situations calmly and professionally
✔ Experience managing staff teams and operational responsibilities
✔ Passionate about delivering high-quality person-centred care
✔ Flexible and reliable approach to working hours
✔ Emotionally resilient and able to work within complex care environments
Desirable
➕ NVQ Level 3 or above in Health & Social Care
➕ Experience supporting behaviours of concern
➕ Medication administration experience
➕ Knowledge of CQC regulations and standards
➕ Full UK Driving Licence
What We Offer
✅ Competitive salary
✅ Ongoing training and specialist development
✅ Career progression opportunities
✅ Supportive leadership and management structure
✅ Specialist autism and behavioural support training
✅ Opportunity to work within a highly specialist service
✅ Meaningful and rewarding work where you can make a genuine difference
Why Join Us?
At New Era Residence, we are committed to doing things differently. We believe individuals with learning disabilities and autism deserve support that is therapeutic, respectful, clinically informed, and genuinely person-centred.
This role offers the opportunity to be part of a specialist service that values relationships, consistency, compassion, therapeutic care, positive outcomes, and professional development.
If you are passionate about supporting adults with learning disabilities and autism and want to be part of a service making a real difference, we would love to hear from you.
Please note that New Era Residence does not offer sponsorship for this role. Applicants must already have the legal right to work in the UK at the time of application.
Pay: £28,500.00 per year
Work Location: In person
