The Information Governance Coordinator will play a key role in supporting the delivery, maintenance and continuous improvement of the Group’s information governance framework. Working closely with colleagues across Information Governance, Data Protection and Cyber Security, the role will help ensure information is managed securely, effectively and in compliance with legal, regulatory and business requirements.
This role acts as a central point of coordination, providing support across governance activities, stakeholder engagement and improvement initiatives. The successful candidate will help drive the efficient operation of information governance processes, promote best practice across the organisation, and contribute to the ongoing development of governance controls, systems and ways of working.
We are looking for a proactive, adaptable and technology-minded individual who enjoys solving problems, building strong working relationships and taking ownership of tasks through to completion. The successful candidate will be confident working with a wide range of stakeholders, identifying opportunities for improvement and supporting the adoption of effective information management practices across the business.
This is an excellent opportunity to contribute to a culture of accountability, compliance and continuous improvement while helping to protect and optimise the organisation's information assets.
-
Support the delivery, maintenance and continuous improvement of the Group's Information Governance framework, policies, standards, processes and supporting technologies.
- Identify and drive process improvement opportunities to enhance governance, privacy and security practices across the organisation.
- Support the adoption, optimisation and effective use of governance, privacy and security tools and systems.
- Coordinate activities across Information Governance, Data Protection, Cyber Security and wider business teams to ensure effective collaboration and delivery of governance objectives.
- Assist in identifying, assessing and mitigating information-related risks, supporting the organisation's governance, security and compliance goals.
- Develop and maintain knowledge across key information governance disciplines, including data protection, records management, information security, data governance and relevant regulatory requirements.
- Monitor, manage and respond to information governance enquiries received through shared mailboxes, service management platforms and governance tools.
- Maintain governance records, registers and databases, producing insights and identifying trends to support continuous improvement initiatives.
- Coordinate and support governance activities, including data subject rights requests, personal data incidents, records management processes, policy reviews, governance assessments and compliance monitoring.
- Promote a strong culture of information governance through awareness campaigns, training, guidance and stakeholder engagement.
- Build effective working relationships with stakeholders across the business, providing support, advice and guidance on information governance matters.
- Research and monitor legislative, regulatory, industry and technology developments, helping to ensure governance practices remain aligned with emerging requirements and best practice.
- Take ownership of assigned activities and projects, ensuring delivery is timely, accurate and aligned to business objectives.
-
Excellent attention to detail and accuracy.
- Strong written and verbal communication skills.
- Highly organised, with the ability to manage multiple priorities and meet deadlines.
- Proactive, adaptable and eager to learn.
- Comfortable working across Information Governance, Data Protection and Cyber Security activities.
- Confident using technology and identifying opportunities for process improvement.
- Strong relationship-building and stakeholder management skills.
- Able to work independently and collaboratively as part of a team.
- Analytical mindset with strong problem-solving abilities.
Desirable
- Understanding of Information Governance, Data Protection, Records Management or Information Security.
- Experience in a governance, compliance, coordination, administration or support role.
- Knowledge of the insurance industry.
- Experience using governance, compliance or service management tools.
-
Hybrid working – 2 days in the office and 3 days working from home
- 25 days annual leave, rising to 27 days over 2 years’ service and 30 days after 5 years’ service. Plus bank holidays!
- Discretionary annual bonus
- Pension scheme – 5% employee, 6% employer
- Flexible working – we will always consider applications for those who require less than the advertised hours
- Flexi-time
- Healthcare Cash Plan – claim cashback on a variety of everyday healthcare costs
- Electric vehicle – salary sacrifice scheme
- 100’s of exclusive retailer discounts
- Professional wellbeing, health & fitness app - Wrkit
- Enhanced parental leave, including time off for IVF appointments
- Religious bank holidays – if you don’t celebrate Christmas and Easter, you can use these annual leave days on other occasions throughout the year.
- Life Assurance - 4 times your salary
- 25% Car Insurance Discount
- 20% Travel Insurance Discount
- Cycle to Work Scheme
- Employee Referral Scheme
- Community support day
Somerset Bridge Group is dedicated to delivering fair products and innovative services in the insurance industry. Our group focuses on underwriting, broking, and claims handling to provide sustainable and innovative insurance solutions. Somerset Bridge Insurance Services Limited, operating under GoSkippy and Vavista, offers insurance coverage to over 700,000 customers. Somerset Bridge Limited handles underwriting and claims, processing almost 50,000 claims annually. Somerset Bridge Shared Services Limited provides essential support functions to ensure operational efficiency and compliance. With a strong commitment to values, culture, and customer service excellence, Somerset Bridge Group is recognised for its industry awards and growth. Join us to be part of a dynamic team that fosters creative thinking and personal development.
We are very proud to have been awarded a Gold Accreditation from Investors in People! We recognise that all of our people contribute to our success. That's why we are always looking for talented people to join our team - people who share our vision, who are passionate about what they do, and who want to be part of something special.
Equal Opportunity Employer
Somerset Bridge Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. We prohibit discrimination or harassment of any kind based on race, color, religion, national origin, sexual orientation, gender, gender identity or expression, age, pregnancy, physical or mental disability, genetic factors or other characteristics protected by law. SBG makes hiring decisions based solely on qualifications, skills and business requirements.
