Responsibilities
- Ensuring orders are despatched on time.
- Checking of transport invoices, resolving any queries directly with the courier company.
- Resolving transport queries including, but not limited to, pricing, late deliveries, lost parcels etc.
- Selecting correct transport methods for consignments. Occasionally obtaining/providing bespoke quotes for customers.
- Creation of delivery paperwork for customers.
- Creation of test certification for customers.
- Filing.
- General office duties.
Experience
- Candidate would require a good knowledge of Microsoft Office programs.
- Prior office experience is preferred.
- Good phone manner is essential.
- Good English skills essential.
Job Type: Full-time
Pay: From £12.71 per hour
Ability to commute/relocate:
- Dudley, West Midlands: reliably commute or plan to relocate before starting work (required)
