PURPOSE OF THE JOB:
To respond to Commercial and Trade enquiries, assist and steer local teams using available guidelines and strategies.
MAIN JOB RESPONSIBILITIES:
· Respond to requests for freight rates and trade enquires within an efficient time frame.
· Support the local office commercial functions within assigned geographical areas.
· Closely monitor assigned areas’ performance versus their KPIs
· Implement Management strategic objectives within assigned areas
· Completion of Tender documents and reports as required.
· Close liaison with colleagues and consultation with EHQ Trade Supervisor
PERSON SPECIFICATION
WORK SKILLS, GENERAL AND SPECIALIST KNOWLEDGE:
· Ability to deliver high quality work in a timely manner as well as ability to prioritise and manage expectations both internally and externally.
· Customer care: Must be prepared to support the local offices with their commercial requirements within the constraints of Management guidelines.
· Team-working: Embrace team objectives not just within the various departments in EHQ but also with the local office teams always proactively enforcing company objectives.
· Communication: Good quality written and oral communication to ensure effective and concise communication with all levels and all nationalities.
· Computer skills: Microsoft Excel to a minimum of Intermediate standard, coupled with other Microsoft products and in-house systems.
· Organisational skills: Ability to prioritise workload providing flexibility as and when required within the fluid environment of the container marketing team.
· Initiative: Able to proactively provide solutions to areas of non-performance.
· Analytical skills: Critical ability to analyse information provided to ensure best decisions are being made as and when required.
· Prioritising workload, ensuring effective communication both internally and externally and provide assistance at all levels to educate and guide local offices in and outside Europe
· Ability to communicate with all levels internally and externally to achieve the KPIs set for the areas of responsibility.
· Use of in-house systems with a specific understanding of contribution logic and how to interpret the information within the dynamics of the container shipping industry correctly
· Use of Microsoft Office Products, specifically Excel at Intermediate level as a minimum to enable timely manipulation of tenders
· Attendance of in-house meetings, teleconferences and the ability to debate intelligently about the areas of your responsibility
PERSONAL BEHAVIOURS, EXPERIENCE & ATTRIBUTES
· Networking ability is required at various levels both internally and externally.
· Ability to work on own initiative with minimal intervention.
ANY OTHER INFORMATION:
· 5 years shipping experience at HQ or EHQ level with pricing or commercial knowledge preferable but not necessary. Reefer & special equipment pricing skills are reviewed beneficially. Ability to make commercial decisions is essential.
· Good level of education, A level or equivalent as minimum requirement.
Job Types: Full-time, Permanent
Pay: £28,000.00-£35,000.00 per year
Benefits:
- Bereavement leave
- Casual dress
- Company events
- Company pension
- Discounted or free food
- Enhanced maternity leave
- Enhanced paternity leave
- Free or subsidised travel
- Gym membership
- Health & wellbeing programme
- Life insurance
- Private medical insurance
- Referral programme
- Sick pay
- Transport links
Ability to commute/relocate:
- Canary Wharf E14: reliably commute or plan to relocate before starting work (required)
Experience:
- Shipping Liner: 2 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person