About us
Changing Lives is a nationwide charity helping people facing the most challenging of circumstances to make positive change - for good. We believe that everyone deserves a safe home, a rewarding job and a life free from addiction or abuse. We know that given the right support, anyone can change their life for the better.
Our services across the country help thousands of people each year who are experiencing a wide range of complicated challenges, including homelessness, drug and alcohol addiction, unemployment, involvement with the criminal justice system, sexual exploitation and domestic abuse. By focusing on their strengths, potential and opportunities, we support the people we work with to overcome their problems and live safe, successful, independent lives.
Our charity is powered by over 600 passionate colleagues who bring a diverse and inclusive environment for our colleagues to grow. We are proud to say that many have actual lived experience of the challenges faced by those we support. We are looking for committed and compassionate professionals to join our team, who share our enthusiasm for changing lives.
About the Service - Housing & Homelessness Services
A safe home is the solid base from which you build your life. We support people who are experiencing homelessness, or at risk of becoming homeless, as well as providing specialist accommodation and outreach services for rough sleepers, veterans, survivors of domestic abuse, women and young people.
Accommodation to us doesn’t just mean a roof over your head and shelter from the elements. It needs to be a welcoming and flourishing environment, offering opportunities for all those we support to feel comfortable and develop. You can make a difference and support people on their journey towards a brighter future. At Changing Lives, we offer a home rather than just a shelter.
About the Job
As a Night Shift Support Worker, you will play a vital role in maintaining the safety, security and wellbeing of residents within a 51-bed supported accommodation service for homeless men. Many of the individuals we support face complex and multiple needs alongside homelessness, including drug and alcohol dependency, mental health difficulties, offending histories and behaviours that challenge. Working independently throughout the night, you will carry out welfare checks, respond to crises and incidents, provide emotional and practical support, and ensure residents feel safe and supported. You will be responsible for maintaining a clean and secure environment, completing accurate records and paperwork, managing safeguarding concerns, and liaising effectively with the management team and external agencies where required. The role also involves updating support plans and risk assessments, contributing to effective risk management and ensuring residents receive person-centred support that promotes stability, recovery and positive outcomes. This is a rewarding opportunity for a compassionate, resilient and proactive individual who is committed to supporting some of the most vulnerable members of the community.
