The Role
As a Customer Success Advisor, you will:
- Support schools to successfully implement and use our programmes.
- Build strong relationships with teachers, literacy leads and school leaders.
- Deliver engaging online and in-person training sessions.
- Use data and insights to help schools improve outcomes.
- Share best practice and demonstrate the impact our products can have.
- Work closely with Sales, Renewals and Marketing teams to support customer success.
- Maintain accurate customer information and records.
About You
You will be someone who:
- Enjoys building positive relationships.
- Is confident communicating with a range of people.
- Has excellent organisation and attention to detail.
- Enjoys presenting, training and supporting others.
- Is passionate about education and making a difference.
- Is curious, proactive and always looking for ways to improve.
- Is confident using technology and able to quickly learn and adapt to new platforms, systems and software.
Experience in education, training, customer success or account management would be an advantage, but we are most interested in your passion, skills and attitude.
Why Daisy Education?
- Make a real difference to schools and children.
- Join a supportive and collaborative team.
- Work with innovative education technology.
- Have opportunities to learn and develop.
Pay: £25,000.00-£26,000.00 per year
Work Location: In person
