HR Officer/Advisor – Generalist
FTE Salary: £32,640 per annum
Hours: up to 37.5 hours per week - working at least 5 hours across 4 days between 9am and 5pm (must be flexible to work between these hours)
We are looking for an experienced, practical and proactive HR Officer/Advisor to join our People Services team and provide high-quality generalist HR support across our hospice, retail and support services. This is a varied, hands-on role combining confident HR advisory work with operational HR activity, including recruitment, onboarding, employee relations, HR systems, documentation and first-line support.
Working as part of a small and supportive People team, you will help strengthen HR administration, improve recruitment processes, support managers with people matters and develop clear tools, templates and guidance that make HR activity consistent, compliant and compassionate.
About the role
As HR Officer/Advisor, you will provide timely and practical HR advice to managers and colleagues, supporting a wide range of people matters including sickness absence, conduct, capability, grievance, performance and informal resolution. You will also play a key role in managing end-to-end recruitment, safer recruitment checks, onboarding, induction, HR records and process improvement.
This role will suit someone who enjoys variety, works well at pace and can balance accuracy, fairness and compliance with a compassionate and relationship-focused approach.
What you will be doing
- Providing first-line and advisory HR support to managers and colleagues across a broad range of people matters.
- Supporting employee relations cases, meetings, hearings, investigations, documentation and outcome letters.
- Managing and supporting end-to-end recruitment using our Applicant Tracking System, including advertising, shortlisting, interviews, offers, safer recruitment checks and onboarding.
- Maintaining accurate HR and recruitment records, contractual changes, trackers and employee files.
- Improving HR administration, templates, workflows, candidate communications, guidance and manager toolkits.
- Supporting induction, workforce data, HR projects, policy development, training and HR systems improvement.
About you
You will have previous experience in a HR Advisor, HR Officer, recruitment-focused HR or comparable generalist HR role, with strong knowledge of recruitment, HR administration, employee relations and HR systems. Experience in a hospice, healthcare, care, charitable, regulated or public sector environment would be an advantage.
You will be confident using applicant tracking systems and Microsoft 365, able to produce accurate documentation and comfortable handling confidential and sensitive information. A CIPD Level 5 qualification, or Level 3 with equivalent relevant experience, is essential.
We are looking for someone who is
- Practical, organised and able to manage competing priorities.
- Compassionate, professional and approachable.
- Confident giving clear, consistent and pragmatic HR advice.
- Accurate and detail-focused, with strong written and verbal communication skills.
- Positive, resilient and committed to improving processes and service delivery.
Key details
- Role: Part Time HR Officer/Advisor – Generalist
- Department: People Services
- Reports to: Head of People / HR Manager
- Location: Hospice site, with some hybrid working and travel to retail shops as required
- Hours: up to 37.5 hours per week – working 5 hours across 4 days between 9am and 5pm (must be flexible to work between these hours)
- Contract: Permanent
We are proud to be a Forces Family Friendly employer and hold the Bronze Award within the Armed Forces Covenant Employer Recognition Scheme. We warmly welcome applications from ex‑Armed Forces personnel, reservists, veterans, and military spouses or partners.
We are committed to promoting equality, diversity, and inclusive practice across both employment and patient care. As a Disability Confident Leader, we encourage applications from people living with disabilities and are dedicated to providing reasonable adjustments to support colleagues to thrive in their roles.
If you’re passionate about our cause consider joining our team.
All interested applicants must complete our online application form in full - the link will be emailed to you upon receipt of your CV through Indeed.
A Standard DBS Check will be required if you are successfully appointed.
Registered Charity No 298164
Pay: £32,640.00 per year
Benefits:
- Company pension
- Life insurance
- On-site parking
- Sick pay
Work Location: In person
