Overview
The role of Property & Operations Manager is to ensure the safe and efficient operation of the premises, and to maintain the venue to a high standard for each of our many events and café bar facility. This is a diverse role with a broad range of responsibilities, including working with various suppliers to arrange quotations and negotiate contractual agreements, planning maintenance work relating to the buildings and premises, acting as Health & Safety Deputy Lead for the venue and as Line Manager for our reception team. As a Grade 2* Listed Building we are looking for someone who is passionate about custodianship and interested in being part of the team that take care of this historic venue and grounds. This role would suit someone who is experienced in being on the ground within a facilities management team, enjoys organising contractors and thrives in an environment of a live events venue. The role is full-time and venue-based, with a degree of flexibility required.
Duties
- Ensure day to day services (cleaning, health & safety and IT Services) are fulfilled to a high-quality standard
- Plan and manage routine maintenance, cleaning, IT, technical stage services, waste disposal and general building facilities.
- Coordinate, supervise and manage the work of external contractors
- Manage maintenance contracts and arrange inspections as required
- Manage costs for services to ensure spend is in line with budget
- Monitor and demonstrate achievement of agreed service levels and lead on any necessary improvements
- First point of contact for IT support service contractor
- Chair environmental working group, track appropriate KPIs
- Ensure buildings and premises meet Health & Safety requirements and other current legislation standards
- Respond to and follow up emergencies and urgent issues as they arise
- Operate sound, lighting and visual systems where necessary (training given)
- Attend a minimum of three public evening events each season to ensure all facilities are operating efficiently
- Line management of two part time reception staff
- Deal with general enquiries relevant to the role
- Assist in other areas of the operations of St George’s Bristol as required
PERSON SPECIFICATION
Essential
Experience
- Arranging works with maintenance and service suppliers
- Negotiating contracts with utility companies
- Light manual handling
- Compiling risk assessments and Health & Safety documentation
- Key holder for premises
- Stock management
Knowledge
- Microsoft Office
- Professional training, apprenticeship or equivalent experience
- First Aid Training
Skills and abilities
- Methodical and logical thought process
- Ability to prioritise work effectively with competing requirements
- Excellent written and verbal communication skills
- Ability to stay calm under pressure
- High level of accuracy for data entry and calculations
Personal qualities
- Organised and reliable
- Ability to work with a wide range of stakeholders
- Ability to work as part of a close-knit and busy team
- Friendly manner with enthusiastic, proactive approach to work
Pay: £28,000.00 per year
Benefits:
Work Location: In person
