At Baylis, we are looking for a highly organised and detail-focused Warranty Administrator to join our team in Gloucester on a full-time, permanent basis.
This is an exciting opportunity to play a key role within our aftersales team, ensuring warranty claims are processed accurately and efficiently across multiple automotive brands. If you have strong administration skills, excellent attention to detail, and enjoy working in a fast-paced environment, we’d love to hear from you.
The Role
As a Warranty Administrator, you will be responsible for the smooth and compliant management of warranty claims, ensuring submissions are accurate, timely, and aligned with manufacturer guidelines and company standards.
Key Responsibilities
- Prepare, submit, and monitor warranty claims across multiple vehicle brands
- Review repair orders to ensure accuracy, completeness, and compliance with manufacturer requirements
- Liaise with Service Advisors, Technicians, and manufacturers regarding claim progress and supporting documentation
- Monitor outstanding warranty receivables and follow up where required
- Reconcile warranty payments and resolve discrepancies efficiently
- Maintain accurate and organised warranty records
- Keep up to date with manufacturer policies, systems, and procedures
- Support warranty audits, reporting, and wider service department administration when needed
About You
We are looking for someone who is highly organised, methodical, and confident managing administration tasks with a high level of accuracy.
You will ideally have:
- Previous administration experience (essential)
- Previous warranty administration or automotive dealership experience (desirable)
- Knowledge of manufacturer warranty systems and portals (advantageous)
- Excellent attention to detail and organisational skills
- Strong communication and problem-solving abilities
- Confidence using Microsoft Office and dealership management systems
- The ability to work independently as well as part of a team
Why Join Baylis?
At Baylis, we’re committed to rewarding the people who drive our success. We offer a supportive, professional, and team-oriented working environment, alongside a fantastic range of employee benefits:
- Monthly Time Saved Bonus & Video Bonus
- 31 days paid holiday (including bank holidays), increasing by 1 day after every 5 years of service
- Company pension contribution
- Annual company events
- Bespoke induction and development training
- Staff discounts on vehicle purchases and servicing
- Death in Service benefit
- Free eye tests, dental, and therapy treatments
If you are looking for a long-term opportunity with a respected automotive business where your contribution is valued, apply today and become part of the Baylis team in Gloucester.
Job Type: Full-time
Pay: Up to £26,500.00 per year
Benefits:
- Company events
- Company pension
- Employee discount
- Health & wellbeing programme
Ability to commute/relocate:
- Gloucester GL2: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Administrative: 1 year (preferred)
Work Location: In person
