The Langham, London; Europe’s first Grand Hotel, is currently recruiting for a Night Spa Attendant (32 hours per week) to join our talented Chuan Body + Soul team. In this role, you will ensure the hygiene and cleanliness of the Spa and Health Club are maintained on a regular basis.
ABOUT THE ROLE
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Follow LQA (Leading Quality Assurance) and brand standards
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Monitor and maintain the cleanliness of each area of the Spa and Health Club
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Carry out all tasks outlined in the cleaning schedules
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Follow the cleaning procedures and use cleaning materials as instructed
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Collect dirty towels/linen and re-stock with clean ones
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Assist guests and the team with their requests
ABOUT YOU
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Experience in a similar position and environment, with a firm understanding of excellence in customer service
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Excellent customer service
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Great attention to detail
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Strong organisational skills
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Ability to work independently as well as part of the team
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Good time management skills
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Ability to carry out manual handling tasks, which could include deep cleaning, vacuuming and similar tasks
YOUR BENEFITS
Financial Wellbeing
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Discretionary Service Charge
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28 days of holiday (inclusive of Bank Holidays) with the opportunity to increase to up to 33 days off based on Length of Service
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Access to Wagestream – a salary advance benefit
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Complimentary accommodation at all the Langham Hotels & Resorts, Cordis Hotels & Resorts, Eaton Workshop and affiliated hotels
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Discounted accommodation at The Langham, London for you and your family
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Discounts for you, your friends and family in our Food and Beverage outlets and on Spa treatments
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Up to £750 Recommend a Friend referral bonus
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Seasonal Travelcard loan
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A subsidised taxi journey (£20) for any shift you are scheduled to work between 00:00 and 05:00hrs
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Company pension plan
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Life insurance
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Discounts in various high street and online shops
Mental Wellbeing
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Colleague recognition system - being recognised and rewarded for positive guest comments or when you showcase one of our company values
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Learning and Development opportunities, including paid and unpaid cross-departmental training, empowering you to progress in your career
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2 staff parties per year and several colleague social and community events
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Access to the Employee Assistance Programme by Hospitality Action (24/7)
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Access to Qualified Mental Health First Aiders on site
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Most Valued Colleague of the Month and Year Awards
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Long Service Awards
Physical Wellbeing
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Free meals on duty in our Staff Restaurant
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Uniform supplied and laundered, or if a non-uniform colleague, a complimentary valet service of work attire provided
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Enhanced Sick Pay
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Eye test vouchers
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Cycle2Work scheme
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Subsidised regular Back Massage, Reflexology & Chiropody Sessions
OUR CULTURE
Our company is dedicated to cultivating a supportive environment where "Our People, Our Pride" serves as a guiding principle, fostering innovatio
