An exciting opportunity has arisen for a Senior Performance Manager (Band 7) to join our Corporate Performance Team within the Strategy & Transformation Directorate at Tees, Esk and Wear Valleys NHS Foundation Trust.
This is a key leadership role at a pivotal time for the Trust as we embed our Integrated Performance Approach and deliver Our Journey to Change. You will play a central role in shaping and driving the Trust's performance management framework, ensuring delivery of regulatory, contractual and organisational priorities.
Working closely with the Head of Performance and Associate Director of Performance, you will collaborate with colleagues across clinical, corporate and partner organisations to strengthen assurance and support the delivery of high-quality, patient-centred services.
This is an exciting opportunity to take on a senior role within a forward-thinking team, where you will lead and influence the performance agenda, contribute to strategic decision-making, work with a wide range of partners and make a direct impact on patient outcomes.
If you are passionate about using data, insight and collaboration to drive improvement, we would love to hear from you.
You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.
As Senior Performance Manager, you will play a key role in developing, implementing and continuously improving the Trust's performance management framework in line with the Integrated Performance Approach, while leading the design of effective reporting systems and dashboards that promote accountability and delivery of key standards.
The postholder will provide expert analysis and assurance on performance, identifying risks, trends and opportunities, and escalating issues where required. Working closely with senior leaders, you will support the development and delivery of action plans to improve performance and service quality, represent the Trust at internal and external meetings including Integrated Care System forums, and provide high-quality strategic advice on complex performance issues to support senior decision-making.
In addition to this, the postholder will also deputise for the Head of Performance where appropriate and play a key role in embedding a culture where performance information is used proactively to drive improvement.
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care -our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.
06 August 2026
Agenda for change
Band 7
£49,387 to £56,515 a year per annum
Permanent
Full-time
346-CORP-083-26-A
Tarncroft, Lanchester Road Hospital
Lanchester Road
Durham
DH1 5RD
United Kingdom
We are looking for an experienced and motivated individual who can operate effectively in a complex and fast-paced environment.
You will have:
- Degree-level qualification or equivalent experience in a senior performance management role
- Significant experience of performance management in a large, complex organisation, with a proven track record of delivery.
- Experience of leading and developing teams.
- Highly developed analytical skills, with the ability to interpret complex data and translate it into meaningful insight and action.
- Excellent communication and influencing skills, with the ability to present complex information clearly to a wide range of audiences.
- Strong organisational skills and the ability to manage competing priorities and tight deadlines.
You will be confident, resilient and able to challenge constructively, acting as a trusted advisor and critical friend to senior stakeholders.
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
We are a small, ambitious and highly skilled team who are passionate about improving services for our patients and communities.
We work closely with clinical, corporate and system partners, ensuring that performance information and insight are used to drive meaningful change. We are fully committed to Our Journey to Change, promoting a culture of collaboration, continuous learning and improvement.
We value innovation, curiosity and energy and were looking for someone who shares our ambition to make a real difference.
The role is based at Lanchester Road, Durham, with hybrid working available (up to 60% home working).
This job advert may close early if a high volume of applications have been received. If interested, please apply for this post as soon as possible.
We are looking for an experienced and motivated individual who can operate effectively in a complex and fast-paced environment.
You will have:
- Degree-level qualification or equivalent experience in a senior performance management role
- Significant experience of performance management in a large, complex organisation, with a proven track record of delivery.
- Experience of leading and developing teams.
- Highly developed analytical skills, with the ability to interpret complex data and translate it into meaningful insight and action.
- Excellent communication and influencing skills, with the ability to present complex information clearly to a wide range of audiences.
- Strong organisational skills and the ability to manage competing priorities and tight deadlines.
You will be confident, resilient and able to challenge constructively, acting as a trusted advisor and critical friend to senior stakeholders.
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
We are a small, ambitious and highly skilled team who are passionate about improving services for our patients and communities.
We work closely with clinical, corporate and system partners, ensuring that performance information and insight are used to drive meaningful change. We are fully committed to Our Journey to Change, promoting a culture of collaboration, continuous learning and improvement.
We value innovation, curiosity and energy and were looking for someone who shares our ambition to make a real difference.
The role is based at Lanchester Road, Durham, with hybrid working available (up to 60% home working).
This job advert may close early if a high volume of applications have been received. If interested, please apply for this post as soon as possible.
- Educated to degree level (or significant experience coupled with achievement that indicates degree-level ability) in a performance management role
- Experience of working in or with a complex organisation at a senior level in a performance management role
- Track record of achievement in a senior performance role
- Experience in a staff management role
- Specialist knowledge and demonstrable practical experience of performance frameworks and performance management processes in a large complex organisation
- Highly developed analytical skills in the interpretation, manipulation and analysis of complex data in order to identify trends, exceptions and variance to facilitate evidence based decision making/action planning on performance issues.
- Excellent IT/keyboard skills, particularly in relation to creating, formatting and manipulating databases and spreadsheets and preparing complex analysis
- Excellent numeric skills with an understanding of basic statistical concepts such as correlation.
- Ability to interpret and communicate highly complex or highly sensitive information where other leading opinions may conflict or there may be barriers to understanding.
- Ability to make judgements which require analysis, interpretation and comparison across a range of options.
- Ability to make judgements on whether performance appears reasonable to determine whether further action or intervention is required to achieve targets
- Excellent verbal communication skills including the ability to present performance information and delivery training on performance management to a wide range of staff.
- Excellent written skills with the ability to deliver clear, logically constructed and factual based focused reports.
- Good organisational skills with the ability to prioritise and meet deadlines for own work and those of direct reports
- Ability to influence, negotiate and motivate staff within the team and the wider organisation in terms of the performance agenda
- Experience of gathering and documenting data requirements and the translation of technical specifications to clinical processes and how these align.
- In depth knowledge of performance frameworks and performance management processes within the NHS
- Knowledge of regulatory bodies and their requirements, e.g. Care Quality Commission and NHS England.
- Awareness of the environment in which a Foundation Trust operates
- Able to use speciality performance management software
- Understanding of complex statistical concepts such as regression analysis, confidence intervals, statistical significance
- Experience of performance improvement work
- Experience of managing a successful performance management team
- Experience of planning and organising performance management arrangements across organisations
- Able to work within and model the Trust's values/behaviours and compact
- Self awareness and a commitment to undertake development to maximise own performance and impact
- Demonstrating personal responsibility and sound personal organisation, able to prioritise and collaborate at appropriate times
- Strong interpersonal skills with an ability to maintain good relationships
- Motivation and enthusiasm for the role
- Reliable and Flexible
- Able to face varying demands - frequently requiring intense concentration and effort to deliver multiple objectives / conflicting priorities
- Able to challenge poor performance in a constructive way - to act as a critical friend.
- Able to work independently with minimal direction and supervision, within a set framework / boundaries
- Innovative, with a desire to maximise opportunities for developing the efficiency and effectiveness of the individual, the team, the directorate, and the Trust
- Able to think strategically and balance "big picture" requirements against more urgent and detailed operational detail
- Evidence of commitment to self-development
- Educated to degree level (or significant experience coupled with achievement that indicates degree-level ability) in a performance management role
- Experience of working in or with a complex organisation at a senior level in a performance management role
- Track record of achievement in a senior performance role
- Experience in a staff management role
- Specialist knowledge and demonstrable practical experience of performance frameworks and performance management processes in a large complex organisation
- Highly developed analytical skills in the interpretation, manipulation and analysis of complex data in order to identify trends, exceptions and variance to facilitate evidence based decision making/action planning on performance issues.
- Excellent IT/keyboard skills, particularly in relation to creating, formatting and manipulating databases and spreadsheets and preparing complex analysis
- Excellent numeric skills with an understanding of basic statistical concepts such as correlation.
- Ability to interpret and communicate highly complex or highly sensitive information where other leading opinions may conflict or there may be barriers to understanding.
- Ability to make judgements which require analysis, interpretation and comparison across a range of options.
- Ability to make judgements on whether performance appears reasonable to determine whether further action or intervention is required to achieve targets
- Excellent verbal communication skills including the ability to present performance information and delivery training on performance management to a wide range of staff.
- Excellent written skills with the ability to deliver clear, logically constructed and factual based focused reports.
- Good organisational skills with the ability to prioritise and meet deadlines for own work and those of direct reports
- Ability to influence, negotiate and motivate staff within the team and the wider organisation in terms of the performance agenda
- Experience of gathering and documenting data requirements and the translation of technical specifications to clinical processes and how these align.
- In depth knowledge of performance frameworks and performance management processes within the NHS
- Knowledge of regulatory bodies and their requirements, e.g. Care Quality Commission and NHS England.
- Awareness of the environment in which a Foundation Trust operates
- Able to use speciality performance management software
- Understanding of complex statistical concepts such as regression analysis, confidence intervals, statistical significance
- Experience of performance improvement work
- Experience of managing a successful performance management team
- Experience of planning and organising performance management arrangements across organisations
- Able to work within and model the Trust's values/behaviours and compact
- Self awareness and a commitment to undertake development to maximise own performance and impact
- Demonstrating personal responsibility and sound personal organisation, able to prioritise and collaborate at appropriate times
- Strong interpersonal skills with an ability to maintain good relationships
- Motivation and enthusiasm for the role
- Reliable and Flexible
- Able to face varying demands - frequently requiring intense concentration and effort to deliver multiple objectives / conflicting priorities
- Able to challenge poor performance in a constructive way - to act as a critical friend.
- Able to work independently with minimal direction and supervision, within a set framework / boundaries
- Innovative, with a desire to maximise opportunities for developing the efficiency and effectiveness of the individual, the team, the directorate, and the Trust
- Able to think strategically and balance "big picture" requirements against more urgent and detailed operational detail
- Evidence of commitment to self-development
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Tees Esk and Wear Valleys NHS Foundation Trust
Tarncroft, Lanchester Road Hospital
Lanchester Road
Durham
DH1 5RD
United Kingdom
https://www.tewv.nhs.uk/ (Opens in a new tab)
Tees Esk and Wear Valleys NHS Foundation Trust
Tarncroft, Lanchester Road Hospital
Lanchester Road
Durham
DH1 5RD
United Kingdom
https://www.tewv.nhs.uk/ (Opens in a new tab)
