About Takticians
Takticians is a New Zealand-founded SaaS startup building an accessible all-in-one software for small manufacturers. Our customers have outgrown spreadsheets and clipboards but are badly served by the heavy, dated, expensive legacy systems that dominate this space. Our products, FactoryDoor, FactoryFloor and FactoryStore, give owner-operators a single platform to run their entire business without the cost, complexity or consultant dependency of traditional ERPs.
We're now growing into the UK and have already signed our first UK client. We're looking for someone who can find, win and onboard the right manufacturers, and help us build something genuinely different.
The role
This is a field-based role and one of our first hires in the UK. You'll be a key face of Takticians here: finding the right small manufacturers (2 to 100 employees), building real relationships with owner-operators, running product demonstrations, and getting clients live on the platform.
It's a dual role, part business development and part implementation. You'll own the full client journey from first conversation to go-live.
You won't be doing this from a desk. You'll be out on the road, visiting industrial parks, working manufacturing expos, knocking on doors, and building the face-to-face relationships this market responds to. Back in the office, or at your kitchen table, you'll run setup sessions with clients and troubleshoot early implementation questions.
The role starts part-time, with potential to full-time as Takticians grows.
What you'll do
Finding and winning clients
- Identify and approach SME manufacturers across the UK through direct outreach, site visits, expo attendance and referral networks
- Build genuine relationships with the owner-operators and production managers who run these businesses
- Run product demonstrations and discovery conversations end to end
- Manage your own pipeline in our CRM, with weekly reporting to the CCO
- Feed market intelligence back to the product team: what prospects want, what objections come up, which competitors get mentioned
Implementing and onboarding clients
- Lead software implementation for new clients: configuration, data setup, workflow mapping and user training
- Run onboarding sessions with the client's team so they get value quickly
- Be the primary point of contact for your clients
- Document what you learn and feed it into a repeatable playbook
- Work closely with the NZ product team to escalate bugs, feature requests and edge cases
What we're looking for
Essential
- B2B sales or business development experience, ideally in tech, SaaS, industrial equipment, machinery or business services into manufacturing
- Comfortable implementing or configuring software such as ERP, MRP or CRM
- Happy to get in a car and knock on doors; this role lives on the road, not behind a screen
- Able to talk credibly about software and processes to someone who has never considered digitising their factory floor
- A natural rapport builder with consistent follow-up
- A self-starter who runs their own day without close supervision
Desirable
- Background in engineering, manufacturing, supply chain or operations
- Experience selling or implementing ERP, MRP or CRM software into SMEs
- Existing contacts in UK manufacturing
- Familiarity with the owner-operator world and how these businesses think
Why Takticians
- You'll be one of our first UK hires and shape how we build this market, rather than inherit someone else's playbook
- A clear path to full-time and a growing role as the UK operation scales
- Commission for every client you sign
- Your ideas get heard and acted on quickly, with no layers of sign-off in the way
- Work across markets and cultures while staying close to where decisions get made
- Remote-first, so no commute and no fixed office
How to apply
Send us a short message, not a long cover letter. Tell us about a time you sold or implemented something technical to a non-technical buyer. What was the situation, how did you approach it, and what happened? Include your CV and send it to [email protected].
We're not looking for the perfect CV. We're looking for the right person.
Pay: £25,000.00-£40,000.00 per year
Work Location: Remote
