Date posted: 20/08/2026
Salary: Competitive salary
Location: Liverpool
Full-time – 40 hours per week (8:00am – 5:00pm)
Job Description:
Overview
We are looking for an organised and customer-focused Scheduler to join our team. This role is key to ensuring the smooth coordination of jobs, acting as the first point of contact for incoming enquiries and efficiently managing scheduling systems.
You will play a central role in booking work, coordinating calendars, and ensuring all jobs are allocated accurately in line with agreed schedules of rates.
Key Responsibilities
- Answer incoming calls and handle job requests in a professional and timely manner
- Accurately book jobs into the system, ensuring all relevant information is captured
- Organise and maintain schedules to maximise efficiency and resource use
- Allocate work in line with agreed schedules of rates
- Liaise with customers and team members to confirm job details and appointments
- Manage complex works orders through to completion
- Monitor job progress and update schedules to reflect changes or delays
- Deliver excellent customer service with clear and professional communication
Skills & Experience
- Strong organisational and time management skills
- Excellent verbal and written communication skills
- Ability to manage multiple tasks and prioritise effectively
- High level of attention to detail and accuracy
- Experience using scheduling systems (preferred but not essential)
- Customer-focused with a professional telephone manner
What We Offer
Stable, full-time working hours (Monday to Friday, 8am–5pm)
Supportive team environment
Company pension
On-site parking
Work Location: In person
Pay: £27,000.00 per year
Work Location: In person
