Join Our Team at Swan Family – Family Contact Supervisor (Liverpool)
Days, evenings and weekends available.
Are you passionate about making a real difference in the lives of children and families?
An exciting opportunity has opened up to join Swan Family as a Family Contact Supervisor in one of our welcoming Liverpool Children and Family Contact Centres, based in Wavertree.
At Swan Family, we believe every family deserves the chance to stay connected in a safe, supportive environment. As part of our friendly and dedicated team, you’ll play a vital role in helping children maintain positive relationships with their birth families.
Why Join Us?
- Be part of a dynamic, compassionate team that truly values what you do.
- Full training provided – no direct experience necessary!
- Every day is different, rewarding, and deeply meaningful.
- You’ll gain valuable experience in the social care field – perfect for social work students or those looking to grow a career supporting children and families.
What You’ll Be Doing
- Supervising and supporting family time between children and their birth families — both at our centres and out in the community.
- Providing a safe, nurturing environment for children to spend quality time with loved ones.
- Observing and recording sessions accurately, highlighting positive moments as well as any concerns.
- Communicating with social workers and other professionals to ensure each child’s safety and wellbeing.
- Attending planning meetings and reviews as part of our collaborative approach.
- Always following Swan Family’s safeguarding procedures and values.
What We’re Looking For
- A child-centred, empathetic approach – you genuinely care about helping families reconnect.
- Excellent communication and observation skills, with the ability to write clear, factual reports.
- NVQ Level 3 in Children and Young People’s Workforce (or a related field) – essential.
- A current DBS for working with adults and children (we can support you with this if needed).
Desirable (but not essential)
- A full driving licence and access to a car.
Could This Be You?
If you’re kind, patient, and motivated by helping others, this could be the perfect opportunity to start or grow your career in social care. Every day, you’ll help create moments that matter for children and families across Liverpool.
Ready to make a difference?
We’d love to hear from you – apply today and join a team that’s passionate about putting children first.
Pay: £13.45 per hour
Work Location: In person
