Due to retirement and relocation, The Castle Practice are seeking to recruit a friendly and organised Administrator/Receptionist to join our busy team, working across our Ludgershall and Tidworth sites.
We have part-time vacancies available: 25 hours per week and 15 hours per week.
The role is worked over five days, between the hours of 7:45am and 8:15pm. Flexibility is essential, as additional hours will be required to provide cover for weekends, evenings, annual leave, and staff sickness.
Previous experience in an administrative or reception role, particularly within a customer-facing environment, would be an advantage. However, applicants with excellent communication, customer service, and IT skills are encouraged to apply, as full training will be provided.
Essential Skills:
· The role includes proving a high standard of face to face and telephone contact with patients along with administration support for doctors.
· A desire to provide first-class customer service, with a friendly and approachable attitude.
· A good understanding of data protection, how to handle sensitive information, ensuring that all patient interactions are dealt with in a confidential manner.
· Able to take and relay accurate messages from patients, doctors, other health care professionals and colleagues, translating requirements and responding appropriately.
· Ability to work under pressure and multitask, whilst maintaining accuracy.
· Able to work as part of a team.
· IT skills.
· Professional written and verbal communication in English.
· The role requires an enthusiastic, flexible individual who can work well under pressure.
Desirable:
· Experience working in the NHS environment.
· Knowledge of clinical systems (SystmOne/ Vision/ EMIS).
Other:
· The successful applicant will need to provide 2 work references and willing to undertake a DBS check.
We offer competitive rates of pay and an NHS pension scheme.
Pay: From £12.81 per hour
Work Location: In person
