Job Summary
We are seeking a dynamic and detail-oriented Medical Services Coordinator to join our healthcare team. In this vital role, you will serve as a key point of contact for patients, healthcare providers, and administrative staff, ensuring smooth coordination of medical services. Your energetic approach will help facilitate appointments, manage documentation, and support the delivery of exceptional patient care.
Duties
- Schedule patient appointments and coordinate with medical staff using Microsoft Outlook and other scheduling tools
- Maintain accurate medical records and documentation utilizing Microsoft Word and Microsoft Excel
- Communicate effectively with patients, providers, and insurance companies to confirm appointments and clarify procedures
- Manage incoming calls, inquiries, and follow-up correspondence with professionalism and empathy
- Assist with billing processes, insurance claims, and data entry to ensure timely processing of medical information
- Organize files, prepare reports, and support administrative tasks using Microsoft Office suite applications
Requirements
- Proven experience in administrative roles within healthcare or related fields
- Strong knowledge of medical terminology to accurately interpret clinical information
- Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and other Microsoft Office tools
- Excellent communication skills in English, both written and verbal
- Demonstrated organizational skills with the ability to prioritize tasks effectively
- Familiarity with customer service principles to assist patients with inquiries and concerns
- Basic IT skills for troubleshooting common software issues and managing electronic health records
Pay: £48,000.00 per year
Benefits:
- Childcare
- Cycle to work scheme
- Free or subsidised travel
- Private medical insurance
Work Location: In person
