The Langham, London; Europe’s first Grand Hotel and Forbes 5* rated property, is currently recruiting for a Housekeeping Manager to join our Housekeeping Department. We are looking for a true hospitality professional, with the flair to deliver service at the highest level.
As a Housekeeping Manager, your key focus will be to:
work in a team of two Housekeeping Managers, each taking care of a shift
ensure that your guests are happy during their stay - always providing warm and fuzzy service, that is highly personalised and anticipatory in nature
ensure that your colleagues are happy - train, coach, supervise, correct, give praise, be there for them and show love
carry out various administrative duties - give assistance with rosters, time sheets preparation, cleaning schedules etc.
Do you have? –
previous experience of working in a supervisory/managerial role within a housekeeping department
ability to motivate, lead and inspire people
ability to work under pressure
high levels of resilience, tenacity and drive
excellent communication skills
ability to create a luxurious, anticipatory and highly personalised service
