How to apply
Please click on the 'Apply now' button.
As part of the application process, you will be asked to complete:
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A 250 word Behaviour Statement on Communicating and Influencing
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An evidence-based Personal Statement reflecting the Essential Experience requirements as listed in the Person Specification section of this advert. Your Personal Statement should be no longer than 750 words. It should avoid generalised assertions, instead including specific examples of achievements, explaining the degree of challenge, what you did and the outcomes.
Should a large number of applications be received, an initial sift may be conducted using the following:
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A 250 word Behaviour Statement on Communicating and Influencing
Candidates who pass the initial sift may be progressed to a full sift of all the above requirements or progressed straight to interview.
If a large number of applications meet the minimum standard an interview wait list may be created for this position. This means that if you have met the minimum requirements at sift you may be placed at a Hold status for up to 12 months and if we are able to invite you to an interview we will be in touch.
Interview Details
If you have successfully passed sift, you will be invited to an interview via MS Teams which is likely to take place during the weeks commencing 10 August 2026 and 17 August 2026.
It will be a Behaviours, Experience, and Strengths based interview.
The following Behaviours will be assessed at Interview:
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Communicating and Influencing
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Delivering at Pace
The following Essential Experience criteria will be assessed at Interview:
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Can communicate confidently using excellent verbal and written communications.
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Ability to proactively manage a large workload, responding to allocated cases promptly and able to adapt to challenges
A reserve list will be created for this position, this means that if you have passed the interview, but we couldnt offer you this position, youll be on a reserve list for 12 months and may be considered for similar positions in your location.
Reasonable Adjustments
As a Disability Confident Leader, Acas is committed to creating an inclusive recruitment process. If you have a disability and feel that any part of the recruitment process puts you at a disadvantage, we will work with you to make Reasonable Adjustments that support your needs. If you require any changes to help you apply:
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Please contact the Acas Recruitment Team via [email protected] as soon as possible before the closing date to discuss your needs.
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Please complete the Assistance Required section on the Additional Requirements page of your application form to let us know about any adjustments or support you may need during the recruitment process. For example, this might include accessibility arrangements for entering a building or interview room, communication support, modifications to assessment methods, etc.
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You can find out more about the Disability Confident Scheme and Reasonable Adjustments by clicking these links.
Want to learn more about Civil Service recruitment? You can find out more on Civil Service Careers, including information on Success Profiles, writing a Personal Statement, acceptable use of Artificial Intelligence, and what to expect at Interview.
For applicants requiring a visa to work in the UK
Please be advised that Acas does not hold a UKVI Sponsorship Licence, so we cannot consider sponsoring a visa applicant or issuing a Certificate of Sponsorship.
Feedback will only be provided if you attend an interview or assessment.
