The Opportunity
Sonder Associates is partnering with an ambitious, high-growth technology business looking to appoint an experienced Credit Controller to join its finance team.
This is an excellent opportunity to become part of a business that has built a strong reputation for delivering critical services to organisations across both the public and private sectors. With continued investment and exciting growth plans, they're looking for someone who can take ownership of the credit control function, build strong customer relationships, and play a key role in maintaining healthy cash flow.
You'll be joining a collaborative environment where initiative is encouraged, ideas are welcomed, and your contribution will have a genuine impact on the wider business.
The Role
As Credit Controller, you'll be responsible for managing customer accounts, reducing aged debt and ensuring outstanding invoices are collected efficiently while maintaining positive customer relationships.
Working closely with colleagues across Finance, Sales and Operations, you'll take ownership of the accounts receivable process and help support the financial health of a fast-paced organisation.
Key ResponsibilitiesAccounts Receivable & Credit Control
- Manage and reduce aged debt in line with company credit control procedures.
- Post and allocate customer receipts within the finance system.
- Reconcile customer accounts and investigate discrepancies.
- Monitor outstanding balances and proactively chase overdue payments.
- Issue payment reminders and follow the agreed collections process.
- Apply interest charges where appropriate.
- Resolve invoice and payment queries efficiently.
- Maintain accurate debtor records and produce aged debt reports.
Purchase Order Administration
- Raise purchase orders within the finance system following the appropriate approval process.
General Finance Support
- Work collaboratively with internal teams to resolve customer disputes.
- Support month-end and year-end accounts receivable activities.
- Ensure compliance with internal controls and financial procedures.
- Produce ad hoc reports and analysis when required.
What Success Looks Like
You'll be successful in the role by consistently delivering against key operational measures, including:
- Maintaining low levels of overdue debt.
- Keeping unallocated cash balances to a minimum.
- Ensuring overdue accounts are followed up promptly and consistently.
- Resolving customer invoice queries in a timely manner.
About You
We're looking for someone who enjoys taking ownership, isn't afraid to pick up the phone, and can build strong working relationships both internally and externally.
You'll ideally bring:
- Previous experience in a Credit Controller or Accounts Receivable role.
- Experience working within a fast-paced SME or growing business.
- Confidence communicating with finance teams and accounts payable departments.
- A proactive approach to resolving payment issues and customer queries.
- Strong organisational skills and excellent attention to detail.
- Resilience, professionalism and a positive approach to problem solving.
You'll also be someone who enjoys working collaboratively and can confidently engage with stakeholders across different departments.
Experience & Qualifications
Essential:
- Minimum of three years' experience in a Credit Control position.
- Good standard of education (GCSEs or equivalent).
- Strong knowledge of accounts receivable processes.
Desirable:
- Understanding of UK financial regulations and compliance.
- Knowledge of UK GAAP, GDPR and general financial controls.
- Experience supporting audit and statutory reporting processes.
Why Join?
This is a business that genuinely invests in its people. You'll join a supportive team where learning, development and career progression are actively encouraged, with clear opportunities to grow as the business continues to expand.
The package includes:
- Competitive salary
- Hybrid working
- 25 days annual leave plus bank holidays, increasing with service
- Enhanced pension
- Enhanced family leave policies
- Private medical insurance
- Income protection
- Life assurance
- Ongoing training and career development
Interested?
If you're an experienced Credit Controller looking for your next opportunity within a growing, forward-thinking business, we'd love to hear from you.
Apply today or contact Sonder Associates for a confidential conversation to learn more about the role via email at [email protected]
Pay: £28,000.00-£36,000.00 per year
Work Location: Hybrid remote in Solihull (West Midlands)
