Job Title:
Senior Employee Services Administrator - Payroll
Location:
Amesbury, England, United Kingdom
Role Type:
Permanent – Full Time
Job Title: Senior Employee Services Administrator - Payroll
Global Grade: GG7
Location: Boscombe Down
Role Type: Permanent – Full Time
Role ID: 20453
Salary : £30 - 33k (DOE)
As a member of the Enterprise Services team, provide support to Employee Services delivering planned or requested activities which will depend on the requirements of the individual task in order to effectively deliver high quality services to our customers.
To provide 1st line payroll support (via phone, email, and drop-in visits into the Helpdesk)
To provide an excellent level of customer service for all customers
To administer the payroll for three different payrolls
To process all payroll files in accordance with the payroll schedule and payroll cut-offs
To ensure compliance with all HMRC and payroll policies, procedures and work instructions
To ensure compliance with GDPR regulations, organisational policies, procedures and work instructions
To liaise with all third parties
To update and maintain all internal work instructions and processes
Key Accountabilities
Automony - to support the delivery of a high quality business service with a moderate degree of supervision and guidance working with defined procedures
Resolution/escalation of queries - to support the resolution of complex issues
Communication/Collaboration - to support the delivery of a high standard of customer service communicating with tact and diplomacy at all times, taking accurate messages and passing them on the approprate person in a timely manner
Continuous Improvement - to support the continuous improvement of Employee Services by identifying and communciating improvement opportunities within their own role and assisting other team members with continuous improvement projects sand activities
Resilience - to support resilience across Employee Services and learn new skills as identified by the Team Lead
Professional Development - to develop professional competence through structure learning and/or through work assignments
Key Capabilities/Knowledge
Able to demonstrate a working knowledge of Microsoft Office and other IT applications
Good written and oral communication skills
Attention to detail
Experience of the Payroll Administrator
Demonstrable experience within a payroll position
In depth knowledge within Tax Codes, National Insurance and Statutory Sick Pay
High level of customer service
Excel skills - V lookups, pivot tables etc
Our Recruitment Process:
Please note that applications are reviewed as they are received, so we encourage early applications. This vacancy will be closed when sufficient suitable applications are received
At QinetiQ we are committed to building an inclusive, accessible and welcoming workplace where everyone feels valued and supported. We believe that a diverse mix of backgrounds, perspectives and experiences drives innovation and leads to better outcomes for our people, customers and communities. We encourage applications from all candidates and are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the recruitment process, please let us know by emailing
[email protected] , and one of our recruitment team will contact you.
Many roles in QinetiQ are subject to national security vetting being completed, applicants who already hold the appropriate level of vetting may be able to transfer it upon appointment. A number of roles are also subject to additional restrictions, which means factors such as nationality or previous nationalities may affect the roles that you can be employed in.
Why Join QinetiQ?
As we continue to grow into new markets around the world, there’s never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges.
As a QinetiQ employee, you’ll experience a unique working environment where teams from different backgrounds, disciplines and experiences enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you’ll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture. www.qinetiq.com/en/careers/life-at-qinetiq
Our Benefits
Matched contribution pension scheme, with life assurance
Competitive holiday allowance, with the option to purchase additional days
Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance
Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more
We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme
