Experience Level: Previous Optical experience (REQUIRED)
Expectations: Each shift is 6.5 hours a day. We are looking for both part time members of staff.
About Sage Opticians
Sage Opticians is an independent practice dedicated to providing exceptional, personalised eye care to the Clare community. We pride ourselves on delivering a premium patient experience through integrity, compassion, and outstanding customer service.
We're looking for an enthusiastic, patient-focused individual to join our team and become an ambassador for everything Sage Opticians stands for.
What We're Looking For
- Previous optical practice experience (essential)
- Passion for delivering exceptional customer service
- Friendly, professional, and approachable manner
- Excellent communication and listening skills
- Confident working independently and as part of a team
- Positive attitude with a willingness to learn and develop
- Strong organisational and diary management skills
- Honest, reliable, and dependable
Key Responsibilities
- Deliver an outstanding patient experience from start to finish
- Welcome patients with warmth, professionalism, and care
- Dispense a wide range of lenses, from single vision to premium varifocals
- Explain lens options and products confidently to meet individual patient needs
- Carry out pre-screening to a high clinical standard
- Book and manage appointments both in person and over the telephone
- Understand and follow NHS procedures
- Provide accurate frame fitting, adjustments, and exceptional aftercare
- Handle patient enquiries and resolve concerns with confidence and empathy
- Support practice growth by building lasting patient relationships
- Work collaboratively to maintain a positive and efficient practice environment
What We Offer
- Ongoing training and professional development
- Supportive, friendly, and experienced team
- Opportunity to work in a respected independent practice
- A role where patient care always comes first
Working Hours
- Part-time position
- 6.5-hour shifts
- Flexibility to work across practice opening hours
If you're passionate about optical care and want to be part of a team that genuinely puts patients first, we'd love to hear from you.
Job Type: Part-time
Pay: From £12.71 per hour
Benefits:
Work Location: In person