Do you have a passion for events?
Can you be a part of delivering the Best Day Ever for our guests?
Do you want a role within a fun team that offers variety from day to day? This isn't just a 9-5!
If you've got any or all of the above, we want to hear from you.
We are on the hunt for enthusiastic, positive, and energetic people who thrive on creating moments that guests will remember long after they leave.
Pavilions of Harrogate
An ideal venue for events that call for a more intimate atmosphere. This award-winning space, featuring 14 elegant rooms, hosting over 300 events a year which accommodates a wide variety of smaller gatherings while also hosting larger sophisticated awards dinners, weddings and conferences.
All profits raised from events at the Pavilions of Harrogate raises funds for the Yorkshire Agricultural Society, a registered charity proudly at the heart of farming, food and the countryside; now and forever.
Purpose of the Role
To work as part of the Event operations team in Pavilions of Harrogate to ensure the continued success of the organisation. Working closely with the Senior Event Manager and Event Managers, leading and inspiring the Events Team to deliver safe and successful events.
You will be expected to develop a strong understanding of all operational aspects of meetings and events, confidently lead shifts and manage events, clients and guests in every aspect of running events from
Preparing the venue - Cleaning, setting and breaking down
Ensuring the event runs smoothly and safely
Assisting in all aspects of event set-up and close down
This is a physically demanding and fast paced role which is roughly 90% hands on out in the venue and only 10% in the office.
What we can offer you
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Generous holidays entitlement
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20% discount in our onsite award-winning Farm shop Fodder
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50% discount at Harrogate Sports and Fitness centre
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2 x staff social events
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Generous Company Pension Contribution
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Access to an Employee Assistance Programme and a GP helpline
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Complimentary Great Yorkshire Show tickets after qualifying period
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Free Parking
Key Responsibilities
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Ensure the venue is prepared for arrival according to the client's specification, setting out furniture, installing electrical cables and AV equipment etc. This is a hands-on role.
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Contribute to the overall organisational goals.
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To be an integral part of the events team.
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Display the P.R.O.U.D values of the Society.
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Support the Event Team in the successful delivery of events.
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Ensure Functions and Events are managed correctly
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Manage all contractors, sub-contractors and casual workers as required by events.
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Ensure the venue is excellently presented assisting with the cleaning of the venue, including floors, kitchens, toilets and any other areas so they meet the company standards for cleanliness.
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Ensure clients expectations are met and where possible exceeded.
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Multitasking - Confident in handling multiple operational aspects simultaneously
- Key Holder
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Ensure a positive customer experience by overseeing all aspects of their experience.
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Support the sales team with show rounds and proposals by providing operational knowledge and guidance.
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Work as part of the events team to ensure efficiency and control costs to deliver expected margins.
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Identify opportunities to improve operational performance and visitor experience.
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Use of own initiative with willingness to go above and beyond in supporting the wider team
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Ensure the completion of stock takes and equipment auditing as required.
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Ensure the service of alcohol complies with our Premises License and is delivered to the expected standard.
It is not possible for this document to totally encompass or define all tasks that may be required of the post holder. The outlined duties may therefore vary from time to time without materially changing either the character or level of responsibility.
General Responsibilities
The Society is committed to achieving a high standard of Health and Safety in all its activities and the post holder will be expected to contribute to maintaining standards to ensure compliance with all appropriate legislation.
To recognise the importance of fairness and equality in the workplace, to treat everyone with dignity and respect.
Personal Skills
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Influential personality and superb interpersonal skills
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Posses a positive attitude and a desire to learn
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Flexible
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Outstanding teamwork qualities.
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Ability to identify issues and develop innovative solutions.
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Excellent verbal and written communication skills to both our guests and team.
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Excellent presentation, courteous and professional.
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Excellent planning & organisational skills.
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Remains calm and focused when under pressure.
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Driving License
Experience & Qualifications
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Experience of events operational delivery and management.
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Experience in client and stakeholder management.
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Experience working in a team.
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Health & Safety qualifications ( training will be provided)
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Personal License Holder (training will be provided)
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Accredited SIA Door Supervisor ( training will be provided)
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First Aider ( training will be provided)
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Fire Warden ( training will be provided)
