About us:
At CLD Physical Security Systems, we don’t just deliver projects - we protect critical infrastructure, safeguard communities and support some of the most complex security environments across the world.
Role Description:
This is more than chasing invoices. You’ll take ownership of customer accounts, build positive relationships and help protect healthy cash flow across the business. From resolving queries to agreeing practical payment plans, you’ll combine attention to detail with confident communication to deliver a professional experience for every customer.
Key Responsibilities:
-
Monitor customer accounts to ensure payments are received within agreed credit terms.
-
Contact customers via phone, email, and written correspondence to collect overdue payments.
-
Reconcile customer accounts and resolve invoice or payment discrepancies.
-
Allocate incoming payments accurately and maintain up-to-date customer records.
-
Produce aged debt reports and provide regular updates to management.
-
Work closely with the sales and customer service teams to resolve account queries efficiently.
-
Negotiate payment plans with customers where appropriate.
-
Ensure compliance with company policies, financial regulations, and data protection requirements.
Key Skills & Competencies:
-
Previous experience in a credit control, accounts receivable, or finance role.
-
Strong communication, negotiation and customer service skills.
-
Excellent attention to detail and accuracy.
-
Proficiency in Microsoft Excel and accounting/ERP software.
-
Ability to manage workload, prioritize tasks, and meet deadlines.
-
Team player with a proactive approach
Why Join CLD?
-
Be part of a globally expanding, high‑growth business
-
Genuine long‑term career progression opportunities
-
A culture that lives it's values - Humble. Hungry. Smart.
Salary and benefits:
-
Competitive salary
-
Bonus scheme
-
25 days holiday + bank holidays
-
Pension scheme
-
Hybrid working arrangement on request
-
Supportive, values-led culture
Ready to Make Your Move?
If you’re looking for a role where you’ll be valued, inspired and developed - and where your work genuinely makes a difference - this is not one to miss.
Apply now and take the next step in your career with CLD Physical Security Systems.
