We are looking for caring, compassionate people to join our team to support individuals with Learning Disabilities/Autism/Mental Health conditions, to live fulfilled lives in their own homes or whilst attending The Bungalow (Gale Lane, Acomb).
The post holder will work in an integrated way over a range of service settings. Currently this will be 2 days based at The Bungalow Day Service and 1 day working in the community/supporting individuals in their own home.
We are looking for someone who is self-motivated and enjoys the challenge of a role where every day can be different. The role requires sound judgement, the confidence to work independently and part of a team with a commitment to delivering high-quality support that focuses on strengths, aspirations and positive outcomes.
This role involves acting as a keyworker/case holder and actively contributing to the development and review of person-centred support plans and risk assessments, maintaining accurate records, attending relevant meetings, using technology, responsibility for new customer referrals, monitoring outcomes and ensuring individuals are safeguarded at all times.
Working at The Bungalow, you will work closely with individuals, their families and partner organisations to provide person centred support. You will be required to follow the timetable and will be responsible for planning and implementing activities both on base and out in the community. The role encourages individuals to access local services, build social connections and take part in activities that promote health, independence, wellbeing and community involvement.
As a Support Worker in the community, you will work closely with individuals, their families and partner organisations to provide person-centred support that builds confidence, resilience and practical life skills to live independently in their own homes and remain active within their communities.
You will empower people to:
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make informed choices
- achieve personal goals
- retain independence over their daily lives
- develop their daily living skills including household chores, cooking, shopping, budgeting
- complete relevant application forms, renewals
- attend appointments
- maintain their tenancy/rental agreement
What we offer:
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Comprehensive induction and training
- Ongoing development opportunities
- Regular supervision and support
Professional care experience is desirable, but not essential as Care Certificate training will be provided along with the opportunity to work towards NVQ Level 2/3 qualification in care if you do not already have one.
Please note, we do not have a sponsorship licence to sponsor individuals for Visa’s to work in the UK, therefore we are unable to offer sponsorship for this role.
This role is suitable as a job share opportunity.
As this role is public facing, applicants will need to demonstrate, at interview, their competency to converse and provide advice and guidance to members of the public, in spoken English to CEFR level C2: Can express themselves spontaneously at length with a natural conversational flow, avoiding or backtracking around any difficulty so smoothly that the person with whom they are conversing is hardly aware of it.
City of York Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment. We require the successful candidate to undertake an enhanced Criminal Record check via the Disclosure and Barring Service.
The Council is committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution. We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning & Development. In addition we also offer a growing range of discounts, rewards and savings.
For further information or an informal discussion please contact:
Closing date: Monday 31 August 2026 at 12 midnight
Interview date: Week commencing 14 September 2026
