Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Overview
To deliver specialist employability support to Restart Scheme participants aged 18–24, enabling young adults to overcome barriers to employment, develop work readiness skills and progress into sustainable employment. The post holder will build trusted relationships with young people, using coaching, mentoring and youth-focused engagement approaches to maximise participant outcomes and achieve contractual performance targets. The role will ensure all activity is delivered in line with contract requirements, safeguarding expectations and Maximus quality standards.
Responsibilities
Manage a caseload of Restart participants aged 18–24.
- Deliver tailored employability support that reflects the specific needs of young adults, including confidence building, motivation, career exploration, work readiness and employability skills development.
- Use youth engagement, coaching and mentoring techniques to build positive relationships and sustain participation.
- Support participants to access employment opportunities and work experience placements.
- Identify and address barriers commonly experienced by young people, including lack of work experience, low confidence, mental wellbeing concerns, housing instability, digital exclusion and financial hardship.
- Identify risks of disengagement and implement early intervention strategies to sustain participation and progression. Maintain awareness of local youth support services and make appropriate referrals to specialist provision where required.
- Assign the participant to the most appropriate element of the Maximus service or that of another service partner.
- Manage the candidate experience, inspire and gain commitment to overcome barriers through successful delivery of development plans at all stages of the candidate journey through to sustained employment.
- Meet or exceed KPIs and performance targets as set by the Line Manager
- Ensure contract compliance by accurate data entry, completion of contractual and internal documentation and/or provider guidance
- Make effective use of appropriate resources to ensure commerciality and value for money
Additional Responsibilities (below are examples of the types of activities this could include)
- Supporting the local management team with activities for successful delivery of the business plan, this could include, generating pipelines of employment opportunities, increasing flow of vacancies and/or referrals, maintaining external relationships to securing repeat or generating new business or forecasting outcomes against budget.
- Supporting the line manager by leading and developing a small team, planning activity, monitoring progress against targets and KPIs as set by the line manager
- Acting for the line manager in their absence
Skills
- Experience of supporting young people aged 16–24 in employability, youth work, education, careers guidance, welfare-to-work or related settings.
- Experience of coaching, mentoring or motivating young adults facing barriers to employment.
- Understanding of the challenges affecting young people entering the labour market.
- Experience of delivering one-to-one and group-based interventions for young people.
- Ability to build rapport quickly and maintain positive professional relationships with young adults from diverse backgrounds.
- Knowledge of safeguarding principles and working with vulnerable young people.
- Experience of working with outcome-based performance measures and targets.
- Excellent communication skills with the ability to adapt to a wide range of communication and learning styles.
- Strong interpersonal skills, specifically around listening, questioning, and building relationships.
- Influencing skills that promote commitment and action.
- Customer focused with a strong commitment to customer care.
- Strong team player with a positive and flexible approach to both work and colleagues.
- Creative problem-solving skills and a positive approach to challenging and overcoming limiting beliefs.
- Ability to plan and organise workload to meet required targets and deadlines.
- Experience of people development in an individual and group environment
- Experience of working to structured targets and deadlines
Join us in making a difference! If you’re energetic, dedicated, and eager to support young adults on their journey toward employment success, we want to hear from you!
Pay: £29,400.00-£31,700.00 per year
Benefits:
- Company pension
- Employee discount
Work Location: In person
