Excel Body Repairs Ltd require an Office Receptionist/Administrator at our busy car repair centre in Northampton.
Our family business prides itself on delivering a consistently high standard of customer care at all times, and as such the right candidate will have experience in delivering excellent customer service. We are open to considering both full-time and part-time candidates for this position.
- Opening Hours: Monday to Friday 8:00am : 5:30pm
- 4 weeks paid holiday.
Responsibilities and Duties
The successful candidate duties include but not limited to the following.
- Answer phones
- Load new jobs onto the system and export to other systems
- Update our management system
- Provide updates to customers and insurance companies
- Organise collection/delivery driver’s schedule
- Deal with paperwork for daily collected and delivered vehicles
- Check in recovered vehicles
- Maintain courtesy car diary
- Take payment of insurance excesses where required
- Prepare job cards
- Greet onsite customers and check in/out their vehicles.
Requirements
- Previous or current experience as a receptionist is essential
- Previous experience or knowledge of the motor trade is desirable.
- Computer skills and ability to work on own initiative.
- The ideal person will have a friendly approach to customers and an engaging personality
Work Remotely
Job Type: Full-time
Pay: £30,000.00 per year
Experience:
- Reception and Admin: 1 year (required)
Work Location: In person
