THEATRES, ANAESTHETICS, CRITICAL CARE, PRE-OP & PAIN DIRECTORATE
Critical Care Ward Clerk - Band 2 ( PERMANENT)
Monday - Friday (afternoon or evening hours only) 12 hours per week.
We are excited to welcome an enthusiastic and motivated individual to join our friendly Critical Care clerical team. This role plays an important part in supporting a reliable Monday to Friday clerical service, tailored to meet the needs of the department.
The successful candidate will bring excellent communication skills and a positive approach, delivering an efficient reception, telephone, and administrative service. We are looking for someone with previous clerical experience, strong organisational skills, and confidence using computer systems.
Some of the duties include:
nsure patient notes are available, stored securely and filed in line with Trust guidance.
Track the movement of patient notes using the Trust electronic system, delivering to relevant areas (e.g. iFit ) as required and investigating any missing notes.
Order and maintain adequate stock levels of stationery and administrative supplies.
Communicate effectively with internal and external services regarding patient notes and information required for care delivery.
Manage Friends and Family feedback from parents and carers.
Arrange follow-up appointments and support admissions, transfers and discharges using Trust systems (e.g. OASIS, Sunrise).
Maintain a clean, tidy and organised clerical environment.
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”. We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.
As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.
Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.
Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake
