Billing Administrator
The rewards
- 12-month contract with the opportunity to work from home once a week
The role of Billing Administrator:
- Maintain accurate and up-to-date property and tenant records ensuring all updates are processed within agreed timescales
- Process lease renewals, lease assignments, new licences, data amendments, turnover rent updates, rent reviews, and residential leases
- Set up, amend, and close diary events to support billing and lease management processes
- Support the administration of new property set-ups, new leases, and assignments by preparing and processing required documentation
- Assist with the preparation and issuance of residential leases and licences
- Produce accurate completion statements for internal and external stakeholders
- Calculate, prepare, and raise charges in line with contractual requirements and billing deadlines
- Generate system-produced invoices on annual, quarterly, and monthly billing cycles
- Process recurring weekly and monthly recharges including utilities, car park income, Sunday trading, and purchase ledger recharges
- Batch load insurance invoices and generate corresponding charges
- Issue service charge budgets, reconciliations, and associated documentation
- Ensure all billing and tenancy changes are processed in accordance with internal controls and audit requirements
- Respond to queries from tenants, colleagues, and other departments promptly and professionally
- Collaborate with Property Management, Finance, Insurance, and other business areas to resolve outstanding matters
The ideal Billing Administrator:
- Excellent communication skills with the ability to interact professionally with stakeholders at all levels
- Strong organisational skills with the ability to manage multiple tasks and meet tight deadlines
- High attention to detail and accuracy
- IT literate with good working knowledge of Microsoft Office, particularly Excel
- Flexible and proactive with a positive attitude
- Previous experience in sales ledger, lease management, property administration, or contract management desirable
