Supported Living Service Manager (Level 5)
Gloucester, GL1
Full-time, Permanent
£37,000 - £40,000 per annum + Performance Bonus
Job Overview
We are seeking an experienced Supported Living Service Manager to lead a cluster of closely located supported living services in Gloucester. You will oversee day-to-day operations, ensure full CQC compliance, and deliver person-centred support for young adults with learning disabilities, autism, mental health needs, and complex behaviours.
Schedule: Monday to Friday, 8-hour shifts, with weekend availability and on-call coverage.
Key Responsibilities
- Lead daily operations across multiple local supported living sites, maintaining CQC compliance and quality standards
- Work alongside Positive Behaviour Support (PBS) specialists and therapeutic teams to implement co-produced support plans and active support models
- Supervise, mentor, and develop Deputy Managers and frontline support staff, building a positive and empowering team culture
- Drive continuous improvement through reflective practice, quality audits, and stakeholder feedback
- Liaise with senior management to ensure services meet regulatory and organisational standards
Requirements
- Level 5 Diploma in Leadership for Health and Social Care (essential)
- Minimum 2 years' experience in a managerial or leadership role within a supported living setting
- Proven track record with CQC / Local Authority inspections (minimum "Good" rating)
- Experience working with Positive Behaviour Support (PBS), complex needs, autism, mental health, and trauma-informed care
- Full UK driving licence with business insurance and access to a vehicle
Benefits
- Salary up to £40,000 per annum plus performance bonus
- £1,000 refer-a-friend scheme
- Private medical insurance
- Employee Assistance Programme (EAP)
- Fully paid Enhanced DBS check
- Up to 35 days annual leave, with long-service rewards
- Ongoing leadership development and training
Please note that Wolf Healthcare is acting as an agency for this full-time, permanent Service Manager / Supported Living role in Gloucester.
IND1
Job Types: Full-time, Permanent
Benefits:
- Company pension
- Cycle to work scheme
Application question(s):
- Do you have a proven track record of providing leadership for services providing empathetic care for people with complex needs and behaviours that may challenge?
Licence/Certification:
- Driving Licence (required)
- LEVEL 5 LEADERSHIP AND MANAGEMENT (required)
Work Location: In person
