Salary: £47,951 - £56,863 pa including HCAs WTE (pro rata for part time)
Hours: 22.5 hours per week (part time)
Salary Band: AfC Band 6
Contract: Permanent
We have an exciting opportunity to join for a First Contact Clinical Nurse to join our friendly and supportive Clinical Hub at Trinity. The main purpose of this role is to follow patient referrals, undertake holistic telephone assessments of patients, their families and/or carers to identify their immediate and anticipated specialist palliative care needs.
Responsibilities of a First Contact Clinical Nurse
To play a key role in receiving and managing referrals made to the hospice.
To ensure a timely, responsive, and effective service for the benefit of all stakeholders involved in the patient referral.
Manage all aspects of the referral system to the hospice – identifying appropriateness, urgency, and level of priority.
Work collaboratively with internal and external partners to support the coordination and management of patients referred to the hospice, and ensure care is planned to meet the individualised and dynamic needs of the patients, and those close to them.
Use assessments and interventions as opportunities to train, coach and mentor clinical staff and visitors to the hospice about specialist palliative care practice.
To provide immediate and expert specialist nursing assessment, advice and care working alongside existing care providers, and referring to any new services which will benefit the patient and or their family.
Facilitate and complete Advance Care Planning (ACP) discussions, ensuring that patients' wishes are clearly documented and communicated in accordance with legal and ethical standards.
Skills and experience required
1st level Registered Nurse
Significant experience of providing direct patient services
Experience of maintaining effective inter-disciplinary team working structures and systems
Enthusiasm and a flexible attitude to working.
Experience of managing challenging scenarios
Benefits
We match Agenda for Change/NHS terms and conditions for maternity, paternity and long-term sickness pay
Length of service for those joining directly from another CQC regulated organisation (NHS, social care, hospice) is recognised in annual leave, maternity, paternity and long-term sickness pay
A pension scheme is offered with employer contributions of up to 7.5% or a continuation of your existing NHS pension
A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu
Cycle to work scheme and interest-free season ticket loans available
Free eyesight test for DSE users and a contribution towards the cost of glasses
25% store discount in Trinity shops
Life assurance cover
Lots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party
Regular ballots for donated free tickets and prizes
Access to courses of free counselling
Read more about the other benefits of working in the hospice including training and development, environment and culture
Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We pride ourselves on being an inclusive organisation that encourages and supports fairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms.
How to apply
If you have the skills and experience we’re looking for, please complete the online application below.
For an informal chat or visit please contact Adebusola Olalekan-Sule, Head of Clinical Hub on 0207 787 1000.
Closing Date: Thursday 16 July 2026
Interview Date: TBC
Download the Job Description and Person Specification
Download the Recruitment Pack
