Overview
We are seeking a professional and friendly Dental Receptionist to join our dental practice. The successful candidate will be the first point of contact for patients, providing excellent customer service and ensuring smooth daily operations. This role offers an opportunity to work in a welcoming environment where organisational skills and attention to detail are highly valued. This is to cover absence of sickness for a period of 2 weeks and may be longer.
Duties
- Greet patients warmly and professionally upon arrival
- Manage appointment scheduling and cancellations efficiently
- Answer phone calls, respond to enquiries, and direct calls appropriately
- Maintain accurate patient records and update information as needed
- Handle administrative tasks such as filing, data entry, and processing payments
- Liaise with dental staff to coordinate patient care and clinic operations
- Ensure the reception area remains tidy and welcoming at all times
- Assist with administrative support during busy periods or staff absences
Qualifications
- Previous dental experience
- Proven administrative experience with strong organisational skills
- Excellent communication skills, both written and verbal
- Ability to multitask effectively in a fast-paced environment
- Proficient in the use of office software programmes (e.g., MS Office and Dentally)
- Friendly, professional demeanour with a focus on patient care and customer service
- Ability to work independently and as part of a team
This role is ideal for organised individuals who enjoy working in a patient-focused environment. The position provides valuable experience within the dental healthcare sector and offers an engaging work environment dedicated to delivering exceptional patient service.
Pay: £12.21-£12.71 per hour
Benefits:
- Free parking
- On-site parking
Work Location: In person
