The Job
This is a great opportunity for an enthusiastic and organised individual to begin their career in administration while working towards a recognised apprenticeship qualification.
You will support our busy office team with a range of administrative and customer service duties. This will include speaking with customers, processing enquiries, booking appointments, preparing quotations, updating records and helping to ensure customers are kept informed throughout their move.
No previous office experience is required, as full training will be provided. We are looking for someone who is keen to learn, has a positive attitude and is comfortable speaking with customers over the telephone and by email.
About Us
Based in Sussex, Perfect Group has grown into one of the UK’s leading removals, storage and furniture hire companies. We are known for providing a high-quality service, with each move completed to the highest industry standards. We are also proud members of the British Association of Removers.
We believe in investing in our staff and regularly support employees to gain new qualifications, develop their skills and progress within the company.
We also offer a range of benefits, including employee discount cards, company events, free food, free parking and training and development opportunities.
Responsibilities
Your duties will include:
- Answering incoming telephone calls and emails
- Responding to customer enquiries
- Booking surveys and appointments
- Preparing and sending quotations
- Processing and booking customer orders
- Keeping customers updated throughout the process
- Updating customer information on the company’s CRM system
- Carrying out general administrative duties
- Supporting the sales and customer service teams where required
- Completing all training and coursework required as part of the apprenticeship
Working Hours
Monday to Friday, 9.00am to 5.00pm.
Job Types: Full-time, Permanent
Pay: From £15,600.00 per year
Benefits:
- Company events
- Employee discount
- Free parking
- Gym membership
- On-site parking
- Referral programme
Work Location: In person
